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Shelby American, Inc. is hiring: Patient Communication Coordinator in Tupelo

Shelby American, Inc.
Tupelo, MS Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/3/2025

Description

North Mississippi Oral & Maxillofacial Surgery Associates in Tupelo is seeking a skilled and committed Patient Communication Coordinator to join our Call Center team and assist us in delivering exceptional service and care to our patients.

Duties and Responsibilities

  • Assist our patients and referring dental offices with scheduling procedures for clinical visits.
  • Answer a large volume of patient calls promptly while projecting a positive, caring attitude with each conversation.
  • Have a good understanding of scheduling, insurance, and billing processes performed in dental offices.
  • Communicate clearly and efficiently.
  • Be dependable with an organized mindset.
  • Enjoy interacting with patients and working collaboratively with a team.
  • Ability to work in a fast-paced environment and prioritize tasks.

Requirements

  • 1 years of Dental Office experience preferred, but not required.
  • 1 or more years of customer focused experience.
  • 1 or more years of call center experience.
  • Excellent communication skills.
  • Strong attention to detail.
  • High school diploma or equivalent.
  • Benefits Offered

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Long and Short-Term Disability
  • Paid Time Off
  • 401(k)with Company Match
  • If you are a team player with a passion for providing excellent patient care, we encourage you to apply for this exciting opportunity.

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