What are the responsibilities and job description for the Training Supervisor position at SHEIN?
Job Title: Training Supervisor
Reports to: Training Manager
Job Location: Whitestown IN (USA)
Job Status: Exempt, FT
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
As the Training Supervisor, you will lead the development, implementation, and oversight of tailored training programs for warehouse employees. This role requires creating comprehensive materials, conducting interactive sessions, evaluating performance, and ensuring strict policy adherence.
Job Responsibilities
- Provide technical writing resources to ensure accurate work instructions are developed and maintained for all processes.
- Ensure associates are trained on individual job functions and training is documented.
- Ensure all regulatory and safety requirements are incorporated into company policies and associates are appropriately trained.
- Develop and conduct initial new associate and refresher programs to ensure all company and regulatory requirements are met.
- Develop, coordinate, and/or conduct job-specific and process training programs to ensure associates are trained on their job functions.
- Collaborate with department heads and HR to assess needs, measure effectiveness, and align training with goals.
- Maintain training records, track progress, and generate reports on outcomes and performance.
- Stay updated on industry trends, best practices, and technological advancements in training methods.
- Participate in meetings, committees, and projects focused on continuous improvement initiatives.
- Perform other duties as assigned.
Job Requirements:
- 2 years of relevant work experience
- Experience with warehouse management or inventory systems
- Ability to adhere to the 7S program
- Strong understanding of warehouse operations, safety regulations, and compliance.
- Excellent communication, organizational, and leadership skills.
- Proficiency in MS Office and training software/tools.
Benefits and Culture
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding.
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holidays, and sick days
- Employee discounts
- Free swag giveaways
SHEIN is an equal opportunity employer committed to a diverse workplace environment.