Senior Process Design Specialist

About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.

About The Role

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive, and our presence is growing. With your help, SHEIN will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

SHEIN is hiring the Senior Process Design Specialist for the IE Team. The IE team is a group of operational leaders driving process and operational system optimization, layout design, automation, and continuous improvement for the US Fulfillment Network. This team is essential to establishing best-in-class network performance across all process paths, accelerating the implementation of technological advancements, and strengthening the technical acumen and process knowledge of the operational leaders across the FC network. As SHEIN U.S. continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network-wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, buildings, and regions, to deliver strong operation performance. The team will work closely with the Site Operations, Product, Planning and Operation Management team to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics.

Key Responsibilities:

• Analyze and map existing fulfillment processes (receiving, put-away, picking, packing, shipping) to identify inefficiencies and opportunities for standardization.
• Develop and implement process optimization strategies leveraging lean methodologies (e.g. kaizen, 5S, value stream mapping) to drive efficiency gains.
• Collaborate with cross-functional teams to design and integrate new processes or technologies that enhance productivity and cost savings.
• Establish Key Performance Indicators (KPIs) and metrics to measure process performance, throughput rates, quality, and cost.
• Conduct root cause analysis on process failures and quality issues to determine corrective and preventive actions.
• Drive continuous improvement efforts through regular kaizen events and process audits.
• Provide training to operations staff on new processes and lean process improvement techniques.
• Track and report on cost savings, efficiency gains, and other process improvement metrics.

Skills & Qualifications:

• Bachelor's degree or above, preferably in Industrial Engineering, Operations Management, or related field.
• 6 years of process engineering experience within an e-commerce fulfillment/distribution environment.
• Strong expertise in lean manufacturing principles, kaizen events, and process mapping.
• Project management skills with the ability to lead cross-functional initiatives.
• Experience with process simulation/modeling and statistical analysis tools.
• Knowledge of warehouse management systems (WMS) and material handling automation.
• Excellent communication and training abilities.
• Data-driven with strong analytical and problem-solving skills.
• Certifications in Lean Six Sigma, PMI, or related disciplines are a strong plus.

Benefits and Culture:

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts

SHEIN is an equal opportunity employer committed to a diverse workplace environment.