What are the responsibilities and job description for the Senior Maintenance Manager position at SHEIN?
Job Title: Senior Maintenance Manager
Reports to: Sr Director- Industrial Engineering
Job Location: Whitestown, IN (USA)
Job Status: Exempt, FT
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary:
We are seeking an experienced Senior Maintenance Manager to oversee the maintenance and reliability in our high-volume fulfillment center. This role is responsible for leading a team of maintenance technicians, ensuring optimal performance of automated material handling equipment, robotics, conveyors, sortation systems, and facility infrastructure. The ideal candidate will have a strong background in industrial maintenance, automation, and preventive maintenance strategies to minimize downtime and maximize operational efficiency.
Job Responsibilities:
- Lead and develop a team of maintenance technicians and engineers, fostering a culture of continuous improvement.
- Oversee maintenance, repair, and reliability of automated warehouse systems, including conveyors, sorters, robotics, AGVs, and WCS.
- Implement preventive and predictive maintenance programs to optimize equipment uptime and efficiency.
- Drive the implementation and continuous improvement of maintenance management systems (CMMS) to streamline workflows, reporting, and asset management.
- Analyze maintenance data to identify trends and drive reliability improvements.
- Lead and support maintenance projects, including end-of-life equipment replacements and growth/expansion initiatives.
- Collaborate with operations, engineering, IT, and OEMs to troubleshoot complex technical issues and ensure seamless system integration.
- Maintain compliance with safety standards and regulatory requirements.
Job Requirements:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial) or equivalent technical experience.
- 10 years managing industrial maintenance operations in automated warehouses, distribution centers, or manufacturing environments.
- Expertise in PLC troubleshooting (Siemens, Allen-Bradley, etc.), electrical systems, and automation technologies.
- Hands-on experience with conveyors, robotics, sortation systems, and AS/RS.
- Proven experience in the implementation and effective use of maintenance systems (CMMS) and in leading maintenance-related projects..
- Strong problem-solving skills and ability to minimize operational disruptions under pressure.
Benefits and Culture
- Healthcare (medical, dental, vision, prescription drugs)
- Health Savings Account with Employer Funding
- Flexible Spending Accounts (Healthcare and Dependent care)
- Company-Paid Basic Life/AD&D insurance
- Company-Paid Short-Term and Long-Term Disability
- Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
- Employee Assistance Program
- Business Travel Accident Insurance
- 401(k) Savings Plan with discretionary company match and access to a financial advisor
- Vacation, paid holidays, floating holidays, and sick days
- Employee discounts
- Free swag giveaways
- Annual Holiday Party
SHEIN is an equal opportunity employer committed to a diverse workplace environment.