Demo

Inside Sales / Customer Service

Sheffield Steel Inc
Macedonia, OH Remote Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 6/14/2026
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
We are a flat-rolled carbon processor/distributor in Northeast Ohio looking to hire an Inside Sales / Customer Service Representative.

Responsibilities include:
  • Communicate with customers to understand expectations and issues
  • Enter customer sales orders
  • Track existing orders in order to expedite if necessary or discuss with customers
  • Track inbound material
  • Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs
Qualified candidates will have:
  • Minimum of three years of customer service experience in flat-rolled steel
  • A professional demeanor and an ability to communicate effectively with customers and vendors
  • The ability to make sound business decisions utilizing the data at hand
  • Strong data entry and math skills
  • Skilled in Microsoft Excel and Word

Salary.com Estimation for Inside Sales / Customer Service in Macedonia, OH
$47,561 to $65,719
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