Systems Programmer

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

This is a hybrid position based out of our Johnston, IA office.

What We’re Looking For

SHAZAM is looking for a Systems Programmer to join our team. In this role, you will assist in the installation, development and support of data processing operating systems and their subsystems that support the range of current and planned ITS Inc. data processing functions. Assists in the support and maintenance of hardware used in ITS Inc.’s data processing functions. Assists in the support of internal staff and departments.

What You'll Do

• Provides assistance in development and maintenance of project implementation schedules.
• Maintains communication with manager and peers regarding progress of projects.
• Monitors progress of projects to ensure they follow planned implementation schedules.
• With supervision assists with the installation of new releases of software and operating systems, maintenance enhancements and new features of these systems as required.
• With supervision assists with system performance analysis and monitoring, recommendations, and implementation of desired performance improvements.
• With supervision assists with analyzing and debugging hardware equipment. With supervision assists with recommendations and assists utilizing software tools to prevent or predict hardware failures.
• With supervision assists with investigations of hardware and software products for the ITS environment and developing recommendations.
• With supervision, assists in the programming, testing, and documenting changes and additions to the software support programs to provide support for current data processing functions and allows for future enhancements.
• Responsible for communicating with supervisor and management progress regarding job related training. Communicating pro-actively additional job-related training needs.
• Assists with on-the-job training and guidance in the provision of available self-study materials as required for an adequately trained staff.
• Assists with support of and assistance to other ITS departments such as Computer Operations, Data Communications, Application Programming and all other ITS departments.
• Responsible for carrying a pager on a regular schedule and being available to respond immediately. Physical presence, when necessary, within 30-45 minutes to solve problems impacting internal or external customers.
• Maintain regular and consistent attendance at such a level as is determined in the employer’s sole discretion.
  
  

What You Need

• Minimum 3 years’ experience as Applications Programmer with general experience throughout data processing operating systems and related support programs or one year system programmer experience.
• Minimum 3 years’ experience programming with general knowledge of record and program usage, or applicable systems programmer experience.
• Ability to physically respond in person to the facility within 30-45 minutes of a page to resolve a customer problem 24 hours a day, 7 days per week.
• Good communication and time management skills.
• Strong analysis skills with varied experience in internal design.
• Ability to analyze requirements and data to derive a programming solution to fulfill complex customer requirements.
• Ability to apply knowledge of hardware and operating environment to business requirements, demonstrating an understanding of system limitations and overhead resulting in innovative designs.
  
  

What’s In It For You

• A mission-driven company with a strong sense of purpose
• A hybrid work environment that values flexibility and collaboration
• Opportunities for professional development and career growth
• A culture that values innovation, integrity, and community impact
• Excellent benefits:
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance
  

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc./SHAZAM. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.