Security Supervisor

Security Supervisor

Job Description

Department: Security

Division: LLC, Wholly owned by The Shawnee Tribe

Job Title: Security Supervisor

General Definition: Responsible for maintaining a safe and secure environment for guests and employees as well as protecting Chickasaw Nation property through the supervision of assigned security staff.

Supervision Received: General Manager/Sr. Operations Manager

Supervision Exercised: N/A

Essential Job Functions:

 Monitor and ensure the safety of guests, employees and tribal assets through constant patrol, supervision, and observation of all assigned areas and reporting activities in accordance with departmental guidelines.

 Monitor and maintain control of facility access points and permitted areas of entry and respond to sounding alarms ensuring the safety of employees, guest and tribal assets.

 Assist other departments when emergency conditions threaten or actually exist (fire, weather, medical, etc.) to assure the facility is protected.

 Maintain customer and employee confidence and safeguard the operations by maintaining confidentiality of all information they may be exposed to in performance of their duties.

 Resolve customer and employee complaints by listening and answering questions as needed.

 Interpret and enforce established guidelines in conjunction with operations in order to protect the assets of the facility.

 Assist in the development of the security staff by coaching, counseling, and disciplining security personnel to ensure staff is competent and professional in their assigned duties.

 Review security reports for completion and accuracy.

 Create schedules of all assigned security personnel in order to guarantee coverage and encourage stability in the workforce.

 On-board security staff by interviewing and selecting security personnel to assure positions are filled by the most qualified applicants.

 Perform all other duties as assigned.

Minimum Qualifications:

Education:

 High School Diploma or GED

Knowledge, Skills and Abilities:

 Must be able to assist Security Officers in day to day operations based on facility needs

 Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies

 Must be able to operate a hand-held radio and must be able to learn Security radio codes

 Must be able to sit, stand, and walk for extended periods of time

 May be required to lift/carry up to 50 lbs. based on facility needs

 Must be able to understand and apply oral or written instructions

 Must be able to prepare hand written, legible reports and type written reports in a clear concise language based upon facility needs

 Must be able to define problems, collect data, and establish facts

 Must possess good communication skills and work successfully in a team environment

 Basic computer and typewriting skills necessary, to include basic knowledge of Microsoft Office Suite

 Must be able to sit at a desk/computer for at least one (1) continuous hour at a time

 Must be able to work flexible schedule including; evenings, weekends, holidays and promotional events

 Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights

Training and Experience:

 Two years’ experience as Security in a gaming facility required. Law enforcement and or military is a plus.

 One plus year of management and or supervisory experience in the field of security is preferred.

 Knowledge of the gaming industry is also a plus

Licenses/Certifications/Other:

 Must pass an MMPI test

 Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions

 Must be able to complete pre-employment drug test with a negative result