What are the responsibilities and job description for the Sharps Technician Lead position at Sharps Medical Waste Services?
Description
Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers long-term career development across 35 locations.
As a Sharps Technician Lead, you will oversee on-site placement, collection, and maintenance of reusable sharps and medical waste containers while ensuring compliance, efficient service delivery, and exceptional customer service. You will also lead onboarding and training for new hires, support problem-solving initiatives, and assist with service schedule management. This role includes paid training, company-provided uniforms, leading health benefits, tuition reimbursement, vacation/PTO after 90 days, and Sign-On/Stay-On bonuses—making this an excellent opportunity to grow your career within a mission-driven industry.
Key Responsibilities
- Lead, mentor, and train Sharps Technicians on safe handling, installation, and collection of sharps containers.
- Onboard new hires and provide guidance on service schedules, customer service, and safety protocols.
- Install, service, and remove sharps and medical waste containers.
- Ensure compliance with all operational, regulatory, and facility procedures.
- Maintain consistent service schedules and provide status updates.
- Build strong customer relationships and resolve service issues proactively.
- Troubleshoot and solve operational or service-related problems independently.
- Conduct service schedule training and optimize team workflow.
- Travel overnight as needed to support multiple facilities.
- Document activities and maintain accurate records.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Demonstrated strong communication and leadership skills in a healthcare or technical setting.
- Proven problem-solving abilities and ability to think independently.
- Experience with installation and servicing of sharps containers or similar equipment.
- Ability to train, mentor, and onboard new hires.
- Proficiency with Microsoft Office Suite.
- Valid driver’s license and reliable transportation; ability to travel overnight as needed.
- Flexibility to work outside normal business hours.
- Professionalism, discretion, and sensitivity in patient-care environments.
- COVID-19 vaccination preferred.
Why Join Sharps
Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.
EEO Statement
Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.