What are the responsibilities and job description for the Operations Supervisor position at Sharps Medical Waste Services?
Description
Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an economically stable industry that offers long-term career development across 35 locations.
As an Operations Supervisor, you will support and oversee daily facility operations to ensure the safe, compliant, and efficient processing of regulated medical waste. This role works closely with the Operations Manager to lead team members, coordinate production activities, maintain equipment readiness, and ensure operational and safety standards are consistently met. You will help drive productivity, quality, safety, and regulatory compliance while supporting the day-to-day needs of the facility. Paid training, company-provided uniforms, comprehensive health benefits, tuition reimbursement, and vacation/PTO after 90 days make this a strong opportunity to grow within an essential, mission-driven industry.
Schedule: Full-Time, 2nd Shift
Hours: 2:00 pm to 10:30 pm
Key Responsibilities
- Oversee daily facility and processing operations in partnership with the Operations Manager.
- Ensure employees follow all safety procedures and properly use required personal protective equipment (PPE).
- Oversee waste transfer, segregation, processing, and disposal activities.
- Maintain overall facility cleanliness, organization, and operational readiness.
- Ensure compliance with applicable local, state, and federal regulations and company policies.
- Ensure supplies, materials, and equipment are properly staged to support daily production needs.
- Perform routine quality control checks on sharps washing equipment and containers to ensure sanitation and quality standards are met.
- Coordinate equipment maintenance and document equipment issues or failures for the Maintenance Technician.
- Monitor, measure, and report operational Key Performance Indicators (KPIs).
- Assist with hiring, scheduling, training, coaching, and developing employees while promoting a strong safety culture.
- Review payroll hours and labor utilization to support operational efficiency and appropriate overtime usage.
- Identify opportunities to improve productivity, workflow, safety, and overall facility performance.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required; additional education or relevant experience preferred.
- Two (2) or more years of customer service experience required; route or transportation experience preferred.
- Prior experience supervising or coordinating the work of others.
- Working knowledge of DOT, OSHA, and EPA regulations.
- Experience in transportation, warehouse, or operations environments.
- Strong organizational, time management, and multitasking skills.
- Detail-oriented with a desire to streamline, document, and improve processes.
- Strong communication skills with the ability to work effectively across departments.
- Proficiency in Microsoft Office and Windows operating systems.
- Ability to plan, schedule, and remain organized while meeting operational goals.
- Valid driver's license with a satisfactory driving record; CDL preferred per company standards.
- Ability to learn company software programs used for routing, billing, and fleet management.
- Must successfully pass pre-employment drug screening, background check, and motor vehicle record review.
Why Join Sharps
Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.
EEO Statement
Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.