What are the responsibilities and job description for the Collections Specialist position at Sharps Medical Waste Services?
Description
Position Summary:
As a Cash Collections Specialist at Sharps Medical Waste Services, you will play a pivotal role in maintaining the financial health of the company while supporting excellent customer experiences. You’ll manage accounts receivable, resolve billing issues, and ensure timely collection of payments—all while collaborating closely with internal teams to keep operations running smoothly.
This role is more than just collections: it’s an opportunity to make a meaningful impact on the company’s cash flow, strengthen relationships with customers, and contribute to a growing, dynamic organization. If you are detail-oriented, proactive, and thrive in a fast-paced, team-focused environment, this is the role for you.
Key Responsibilities
- Monitor accounts receivable and identify overdue accounts.
- Contact customers regarding past-due balances professionally and effectively.
- Respond to customer inquiries, reconcile statements, and research or correct discrepancies.
- Apply customer payments to the correct accounts and invoices (cash application).
- Process credit card payments, conduct accounts receivable research, reconciliation, and data entry.
- Submit regular reports on the status of unpaid accounts.
- Support continuous improvement of collections processes and workflow efficiency.
Requirements
Requirements
- 3 years of accounts receivable experience; at least 1 year of collections experience.
- Proficient in Microsoft Excel and comfortable using ERP systems.
- Strong organizational skills, attention to detail, and accuracy.
- Ability to meet tight deadlines in a fast-paced environment.
- Excellent communication skills and ability to work effectively in a team.
- Energetic, proactive, and customer-focused mindset.
What We’re Looking For
We’re seeking a detail-oriented, results-driven professional who can balance persistence with professionalism. The ideal candidate thrives in a collaborative environment, enjoys problem-solving, and takes pride in helping the company maintain strong financial operations while providing excellent customer service.
EEO Statement:
Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
