Case Manager + Site Outreach - Clinical Chronic Care Support

Role: Case Manager Site Outreach (Chronic Care Support)

Location: Hybrid Field Remote | Hempstead, Hicksville, Bronx, Manhattan, Brooklyn, And More
Employment Type: Hourly | Part-Time or Full-Time
Compensation: $50 per site visit (Average 2 hours) $30 / 10 eligible patients enrolled and documented in CureMD

About the Role

We are seeking compassionate, organized, and mission-driven Case Managers to support seniors enrolled in our federally funded wellness and Chronic Care Management (CCM) program. This role combines remote care coordination with scheduled outreach visits to sites such as senior centers and affiliated clinics.

You’ll help patients navigate wellness resources, conduct structured check-ins, and document services in alignment with CMS guidelines. This is a flexible, field-based opportunity ideal for professionals who want to make a measurable impact in underserved communities.

In addition to assigned outreach sites, Case Managers may also enroll eligible patients from their own affiliated networks—such as medical centers, home care agencies, adult day programs, senior care facilities, or retirement clubs. This flexibility allows you to leverage existing relationships and community trust to expand access and impact.

Responsibilities

Site-Based Outreach

• Visit assigned sites or community clinics
• Conduct wellness check-ins (vital signs) and share program materials
• Provide culturally sensitive support and reassurance
• Collect and enter vital signs (BP, glucose, weight)
• Complete Google intake forms and first notes in CureMD
• Verify insurance and basic health info
• Share approved health education flyers, gifts, and highlight key points in the session based on the topic of the day (e.g. lifestyle tips, disease awareness)

Community-Based Enrollment

• Identify and enroll eligible patients from your own network (e.g. affiliated clinics, home care, senior centers, retirement clubs)
• Use approved scripts and materials to introduce the program and complete documentation
• Ensure all enrollments meet CMS documentation standards and are entered in CureMD

Compensation:

Site Visit Payment – $50 per completed site visit (Average 2 hours)
– Target: ~40 visits/month = $2,000/month

One-Time Enrollment Support Payment
– For every new eligible patient you fully enroll (Google form vitals CureMD note), you’re credited toward case support
– You earn $30 care coordiation fee for every 10 new eligible patients enrolled that month
– Approx. 450 new patients/month = 45 hours × $30 = $1,350

Estimated Monthly Total: $2,000 $1,350 = $3,350

Locations

We are actively placing Case Managers in:

• Bronx/Brooklyn: High-density housing sites with multilingual patient panels
• Manhattan: Senior centers and wellness hubs in Upper Manhattan and Harlem
• Hempstead: Suburban outreach with strong community partnerships
• Hicksville: Clinics and housing sites with diverse patient needs
• And More

You may select one or multiple regions based on availability.

Qualifications

Required

• Medical Assistant certification
• 1 year experience in outreach, case coordination, social work, or patient engagement
• Strong communication and documentation skills
• Ability to work independently and manage time effectively

Preferred

• Associate’s or bachelor’s degree in public health, social work, or human services
• Experience with Medicare populations or CMS-aligned programs
• Familiarity with HIPAA, consent workflows, or care navigation
• Multilingual fluency

Substitute Paths

• CHWs, peer educators, or caregivers with strong interpersonal skills are encouraged to apply

Compliance Assurance

All services are documented in alignment with CMS guidelines for time-based care coordination. Training is provided to ensure your work is compliant, protected, and audit-ready.

What We Provide

• Structured onboarding and training
• Outreach scripts
• Weekly support check-ins
• Flexible scheduling based on your availability
• Multilingual materials and patient education kits

Interested in other tracks? You may also explore clinic referral roles, per-diem clinic support, or outreach roles. Let us know in your application — we welcome hybrid contributors.

This role is more than a job — it’s a chance to connect with patients who often fall through the cracks. Whether you’re visiting a site or making a wellness call, your work helps seniors feel supported, informed, and empowered.

Apply today and help us bring care coordination to the communities that need it most.

Job Types: Contract, Temporary

Pay: $25.00 - $40.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Are you a U.S. citizen or legally authorized to work in the United States?
• Do you have a diploma or degree in Medical Assisting or a related field?
• Are you certified as a Medical Assistant (CMA, RMA, or relevant state licensure)?
• Do you have experience working in healthcare facilities such as hospitals, clinics, or wellness centers?
• Are you available for pre-scheduled site visits and remote coordination sessions based on a flexible monthly calendar?
• Do you have access to a personal or professional network (e.g. clinic, home care agency, senior center, retirement club) where you could conduct outreach and enroll eligible patients?
• How many hours per week are you available to support outreach and care coordination, and which days?
• Are you comfortable using digital tools like Google Forms and CureMD to document patient interactions in alignment with CMS guidelines?

Work Location: On the road

Salary : $25 - $40