HR Generalist 1

Ann Arbor, MI | Full-Time | In-Office

The HR Generalist 1 is responsible for supporting a broad portfolio of HR functions, including training coordination, operational assistance, benefits administration, payroll support, employee relations, vendor management, and all other HR initiatives. This role ensures the accurate and timely execution of HR processes and contributes to a positive and compliant employee experience. The HR Generalist must exhibit professionalism, strong confidentiality, initiative, and exceptional organizational skills. Flexibility is essential, as the role may require additional hours to meet business needs, critical deadlines, or to respond to urgent employee or facility situations when other HR staff are unavailable.

Essential Duties & Responsibilities:

• Provide essential support to HR leadership in executing daily HR operations, ensuring accuracy, consistency, and compliance across all HR activities.
• Maintain well-organized employee files, confidential HR documents, and records in accordance with federal, state, and company policies, ensuring readiness for audits or regulatory review.
• Evaluate existing HR procedures and recommend improvements that enhance efficiency, streamline workflows, and strengthen the overall employee experience.
• Assist with complex scheduling needs, departmental reporting, and preparation of key HR documents to support informed decision-making and effective communication.
• Serve as a first point of contact for employees seeking guidance on benefits, providing accurate and timely support on enrollment, plan options, and general benefits-related questions.
• Support the execution of annual open enrollment, including communication rollouts, vendor coordination, data verification, and employee education efforts.
• Assist with benefits audits, eligibility reviews, and routine reporting to support compliance with organizational and regulatory requirements.
• Coordinate with benefits vendors to resolve employee issues, obtain necessary documentation, and ensure smooth functioning of all benefits-related processes.
• Support biweekly payroll processing by reviewing timecards, confirming hours worked, and validating personnel changes to ensure accurate and compliant payroll outcomes.
• Assist employees and supervisors with timekeeping questions, troubleshooting system issues, and understanding payroll policies.
• Participate in payroll audits, reconciliation tasks, and data integrity checks to maintain clean, accurate payroll records and identify discrepancies proactively.
• Play a key role in designing, planning, and facilitating onboarding and training programs that ensure employees are fully equipped for success in their roles and aligned with company standards.
• Maintain comprehensive and accurate training documentation, including attendance, certifications, curriculum records, and compliance requirements, ensuring the organization meets internal and external auditing standards.
• Partner with HR leadership and other departments to enhance training materials, develop new learning resources, and refine program content to meet evolving department and organizational needs.
• Track and monitor completion of mandatory trainings, proactively following up with employees and managers to ensure full compliance and timely participation.
• Serve as a reliable resource for employees seeking clarification on HR policies, procedures, and workplace expectations, reinforcing fair and consistent application of company standards.
• Assist HR leadership in gathering, preparing, and organizing documentation for investigations, corrective actions, coaching discussions, and follow-up meetings.
• Support employee engagement initiatives, communication strategies, and culture-building efforts that enhance morale, retention, and overall workplace environment.
• Assist in coordinating relationships with HR vendors such as benefits providers, training platforms, staffing partners, and compliance service providers.
• Help monitor vendor performance, track service levels, and escalate concerns when performance or service delivery fails to meet expectations.
• Maintain records of vendor contracts, renewal dates, pricing, and service agreements to ensure accuracy, continuity, and timely renewals.
• Support the recruitment process by assisting with job postings, applicant screening coordination, interview scheduling, candidate communication, and new hire onboarding activities.
• Contribute to HR reporting by preparing metrics, maintaining dashboards, and participating in data auditing efforts to preserve HRIS accuracy and operational effectiveness.
• Assist with culture initiatives, HR-driven programs, and organizational development activities that strengthen employee experience and support company objectives.
• Coordinate and facilitate new hire orientation sessions, ensuring employees receive a welcoming, informative, and engaging introduction to the company, its culture, policies, and expectations.
• Prepare onboarding materials, welcome packets, workstation setups, and system access requests to ensure new employees have the tools and resources needed on day one.
• Partner with hiring managers to understand staffing needs, develop job postings, and ensure clear, accurate, and compelling position descriptions.
• Manage candidate communication throughout the recruitment process, ensuring timely updates, professional correspondence, and a positive candidate experience.
• Track onboarding and recruitment metrics—such as time-to-fill, completion of onboarding tasks, new hire feedback, and retention trends—and provide insights that support continuous improvement efforts.
• Participate in internal and external audits as needed—including Form 5500, OSHA 300 logs, benefits audits, payroll audits, and other regulatory or compliance reviews—by gathering required documentation, ensuring data accuracy, and supporting timely submission and follow-up.
• Perform additional duties and support special HR projects as assigned, demonstrating flexibility and a willingness to contribute wherever needed.
• All other duties as assigned.
  
  
  

Desired Qualifications:

• HS diploma or equivalent required
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.
• 1–2 years of experience in HR, administrative support, or operations roles preferred.
• Strong understanding of HR principles, confidentiality standards, and regulatory requirements.
• Excellent written and verbal communication skills with a professional, service-oriented approach.
• Strong organizational skills and attention to detail with the ability to manage multiple tasks effectively.
• Proficiency with HRIS, payroll systems, and Microsoft Office Suite.
• Ability to work both independently and collaboratively in a dynamic environment.
• Team player with a positive attitude, adaptability, and willingness to collaborate and learn from others.
  
  
  

You Will Be a Great Fit If You…

• Enjoy tackling challenges and proactively solving problems.
• Are passionate about music and excited to contribute to a company within the music industry.
• Take pride in improving processes, increasing efficiency, and strengthening workplace culture.
• Appreciate a collaborative team environment and value strong cross-departmental relationships.
• Are seeking long-term career growth and development within a stable, mission-driven organization.
• Thrive when working on a wide variety of tasks and responsibilities.
• Are highly organized, timely, and adept at managing multiple projects, priorities, and calendars concurrently.
• Demonstrate adaptability, resourcefulness, and a commitment to continuous improvement.
  
  
  

Benefits Available for Full-time Team Members:

• 401(k)
• 401(k) Matching
• Medical
• Dental
• Vision
• Life
• Short- & Long-Term Disability
• Generous PTO
• Employee Discount Program
• Pet Insurance
  
  
  

To learn more about Shar Music and our Company Culture check out our socials:

• Our Website: https://strings.sharmusic.com/
• Facebook: https://www.facebook.com/sharmusic
• Instagram: https://www.instagram.com/sharmusic_/
• TikTok: https://www.tiktok.com/@shar_music
• Twitter: https://twitter.com/SharMusic_
• YouTube: https://www.youtube.com/c/SharMusicTV
  
  
  

Shar Music is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation.