What are the responsibilities and job description for the Dining Services Supervisor (Working Supervisor) position at Shannondale of Maryville?
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The Dining Services Supervisor is a hands‑on, working supervisor responsible for providing prompt, courteous service to residents and guests during meal times. This role works alongside the dining team performing table service, bussing, cleaning, and hospitality duties to ensure a positive dining experience and smooth daily operations.In addition to standard dining room service, the Supervisor supports meetings and special events requiring dining services and may assist with light food preparation such as salads and desserts. The Dining Services Supervisor also provides on‑the‑floor leadership by training team members, assisting with onboarding new hires, offering general work direction during shifts, and serving as a resource for questions and support.
ESSENTIAL RESPONSIBILITIES:
Assist in food preparation, hospitality duties, and meal service, including serving food, waiting tables, and bussing tables. Serve lunch and meals to residents, guests, and staff in the Dining Room or Bistro. Bus and reset tables as needed.
In addition to standard Dining Room services, the Lead Server will also be accountable to providing training to other team members, assist in onboarding new hires, provide general work direction, and be a resource for questions from other team members.
Set for service, including gathering plates and bowls as necessary for salad bar and soup kettles. Prepare and stage desserts. Light food prep for special events. Assist in setting up for meetings or other special events, including delivery of snacks, coffee, tea, etc.
Assist in setting up for meetings, including delivery of snacks, coffee, tea, etc.
Follow all sanitation guidelines, federal / state regulations, and Senior Living / Healthcare requirements. Maintain cleanliness of prep items.
Follow cleaning schedules and perform cleaning duties as scheduled and/or needed.
“Open” and “Close” dining rooms as needed.
EDUCATION AND WORK EXPERIENCE:
Required Degree: High school diploma
Experience:
Desired is one (1) year of food service experience including but not limited to: serving/waiting tables, cleaning and kitchen sanitation protocols, basic food/meal prep is preferred.
Prior leadership (in work, school, or activities) or team lead experience is preferred.
KNOWLEDGE, SKILLS AND ABILITY:
Must be able to communicate effectively (verbal and written, English) with residents and staff.
Must be able to relate well to peers and mentor others effectively.
Must be able to read and understand written instructions and follow safety practices.
Must be cordial and congenial with residents.
Must be dependable, detail oriented, organized, and have good follow through.
Must be able to work within standard policy and procedures, and work with limited direct supervision.
Must have the ability to handle a variety of tasks and functions.
Must be able to react calmly in emergency situations.
Must have the ability to show patience and compassion to senior adults.
Must be considerate of resident's comfort, safety, security and belongings.
Demonstrate the ability to set and establish priorities.
Manages time efficiently.
Maintains work area in a neat and orderly manner.
Maintains a well-groomed appearance that complies with organizational and State food code standards. Ability to adhere to dress code and kitchen uniform requirements.
Demonstrates knowledge of and understanding of food safety, sanitation, preparation and serving principles.
Ability to work with all persons and must have the ability to get along and socialize with them. This includes employees, residents, families, visitors, vendors, other health care professionals and the community at large.
PHYSICAL REQUIREMENTS:
May be required to lift or carry equipment or supplies weighing up to 50 pounds.
Frequent stooping, bending, climbing, reaching, pulling / pushing, and long periods walking and/or standing.
May be required to stand, sit, twist, bend, squat, kneel or crouch when performing job duties
Must possess adequate sight and hearing to meet the responsibilities of this position.
Compensation Pay Range:
Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $14.44 - $18.80 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.For full time employees, we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
Salary : $14 - $19