What are the responsibilities and job description for the Service Leader - Income Audit position at Shangri-La?
Shangri-La, Kuala Lumpur
Be part of our Shangri-La family
Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.
Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.
Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.
As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.
We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.
It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
Responsibilities
Audits Front Office and F&B Cashiers Reports by reviewing the guest folios, vouchers and guest checks on the rates, prices, computation, documentation, authorization of charges, etc and reports discrepancies.
- Prepares, verifies and reconciles Daily F&B Revenue Reports by reflecting the summary of the total revenue of all restaurants and bars.
- Reconciles Guest Ledger balance per daily F&B Revenue report with that of the Front Office machine balance and as required, traces discrepancies, if any.
- Ensures that night audit reports are accomplished and that night audit is in balance.
- Possesses full knowledge of emergency procedures
- Attends scheduled employee training and periodic reviews on departmental responsibilities in case of emergencies.
- Performs other duties as may be required by management from time to time.
- Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.
Requirements
Diploma in Accountancy or SPM with related accountancy background.
