Maintenance Engineer- Resort

JOB DESCRIPTION

Under the general direction of the Assistant Director of Engineering, undertake the responsibility to preserve the good condition and functionality of the properties. Perform maintenance tasks of great range in a variety of conditions. Uphold a professional manner with a practical mind and attention to detail. The goal is to maintain the buildings and common areas in the best possible condition.

REPORTS TO Assistant Director of Engineering

KEY RESPONSIBILITIES

• Survey buildings and repair mechanical systems to ensure they are consistent with expectations.
• Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breakers panels, etc.)
• Assist in the setup of ventilation, refrigeration, and other systems and conduct repairs when necessary.
• Maintain heating, electrical, and plumbing systems to ensure functionality.
• Inspect alarm systems (fire, burglar, etc.) and schedule repairs when needed.
• Pest control activities such as spraying insecticide.
• Conduct general upkeep procedures (painting, caulking, touch up, flowerbeds, and any other upkeep as need on the properties).
• Using power tools, common appliance knowledge, and any other devices as needed.
• Respond to guest needs in an effective and prompt manner.
• Keep all mechanical, electrical, and storage areas neat and orderly.
• Carry out a consistent preventative maintenance program on the properties.
• Guarantee that projects are all promptly accomplished and in line with deadlines.
• Ensure that guest safety is top priority in inclement weather (snow and heat).
• Snow removal either manually or by machine.
• Assist in on-the-job training of newly hired facility technicians.
• Act as an on-call person when needed.
• Perform pool duties as necessary.
• Any other duties as required.

QUALIFICATIONSSKILLS

• Basic understanding of electrical, HVAC, plumbing, etc.
• Working knowledge of all types of tools.
• Exhibit dexterity in the understanding of computer programs.
• Pleasant demeanor and the ability to interact with all types of guests.
• Ability to manage stressful situations.
• Strong critical thinking skills.
• Able to work flexible schedule.
• Posses a valid Driver's license
• Able to work in all conditions (extreme cold, extreme heat, wet conditions).
• A working form of communication (cell phone, landline, etc.)

PHYSICAL DEMANDS:

While performing duties of this job, the team member regularly is required to stand; use hands to finger or feel; reach with hands and arms; and talk or hear. The team member occasionally is required to climb or balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

PERFORMANCE STANDARDS

Customer Satisfaction

• Serve as a guest relations ambassador and deliver high-level service.
• Uphold Shangri-La's professional, courteous, and guest-focused standards.

Work Habits

• Maintain punctuality, adaptability, and a proactive problem-solving attitude.

SafetySecurity

• Follow all safety policies, emergency procedures, and chemical handling protocols.
• Report hazards and practice safe lifting and kitchen safety procedures.

WORK ENVIRONMENT

Work is generally performed outside, exposure to heat, cold, rain and snow. Early mornings, holiday and/or weekend work are required. Extended hours and irregular shifts are required.