What are the responsibilities and job description for the Assistant Golf Professional position at Shangri-La?
Assistant Golf Professional
Location: Shangri-La Resort Golf Club
Department: Golf Operations
Do you love the game, thrive in a fast-paced environment, and enjoy creating unforgettable experiences for golfers of every level? If so, Shangri-La Resort Golf Club wants YOU on our all-star team
We're looking for an energetic, service-minded Assistant Golf Professional who's ready to bring passion, professionalism, and personality to one of the most dynamic golf operations around.
Why You'll Love This Role
As an Assistant Golf Professional, you'll be at the heart of our daily golf operations-interacting with guests, supporting staff, managing play, leading clinics, and helping us deliver a best-in-class golf experience. If you enjoy variety, people, and the outdoors, this is the perfect fairway for your career.
You'll work closely with our Lead Assistant and Head Golf Professional, gaining hands-on experience in every aspect of the golf operation-ideal for anyone pursuing PGA membership or looking to grow in the golf industry.
What You'll Do
Every day is different, but your impact will always be clear. You will:
- Assist in managing the entire golf operation and step up when the Lead Assistant is away
- Deliver exceptional guest service and act as a true ambassador of the game
- Manage and monitor tee times, check-in, and pace of play
- Oversee and operate the practice facility
- Provide private instruction, group lessons, and clinics
- Support merchandising efforts including purchasing, inventory, and displays
- Assist with club repairs and ensure equipment quality
- Help execute tournaments, outings, and special events
- Train and guide golf shop personnel, interns, starters, and rangers
- Maintain and promote all facility programs and services
- Manage the handicap program
- Always uphold a professional, polished image on and off the course
What We're Looking For
You might be our next Assistant Golf Professional if you:
- Are pursuing or committed to pursuing PGA membership
- Have experience in golf operations or a related field
- Are 18 and able to pass a background check
- Bring a positive attitude, strong communication skills, and a customer-first focus
- Can thrive in a high-paced environment and juggle multiple tasks with ease
- Are flexible and willing to work evenings, weekends, holidays, and irregular shifts
Physical Expectations
This role keeps you moving You'll regularly:
- Stand and walk for extended periods
- Lift up to 25 lbs.
- Work outdoors in varying climate conditions
- Bend, stoop, kneel, and move around the facility
- Maintain the stamina and mental fortitude to provide top-tier service even on busy days
Work Environment
Enjoy a largely outdoor setting surrounded by stunning course views, energized guests, and a team that loves what they do. No two days are the same-and that's part of the fun.
Performance Standards
We expect excellence, and we support you in achieving it.
Customer Satisfaction
- Deliver friendly, professional service every time
- Represent Shangri-La's standards with pride
Work Habits
- Be punctual, adaptable, and proactive
SafetySecurity
- Follow all safety policies and procedures
- Report hazards and handle all equipment safely
Additional Notes
This summary outlines key responsibilities but isn't all-inclusive. Other duties may be assigned as needed. This position is at-will.