What are the responsibilities and job description for the Guest Room Attendant | Hilton Aventura Miami position at Shaner Hotels?
Job Description
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About The Team
Shaner Hotels has an exciting opportunity at our 208-room, full-service Hilton Aventura Hotel! Located in the heart of Aventura, Florida, this stunning 4-star property celebrates the beauty of diversity, culture, and the unique experiences that bring people together.
The Hilton Aventura offers an exceptional hospitality environment for both guests and associates, featuring sophisticated accommodations, the acclaimed Gala Restaurant, Muse Bar, rotating art exhibitions, and elegant banquet and event spaces. Every detail of the hotel is designed to create memorable experiences through exceptional service, creativity, and connection.
Whether you're beginning your hospitality career or bringing years of experience to the team, Hilton Aventura provides an outstanding opportunity for growth, learning, and professional development. You'll be part of a team dedicated to delivering world-class service while working in one of South Florida's most distinctive luxury hotels.
Join Shaner Hotels and become part of a culture that values excellence, teamwork, and career advancement. Build your future with us at Hilton Aventura!
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About The Team
Shaner Hotels has an exciting opportunity at our 208-room, full-service Hilton Aventura Hotel! Located in the heart of Aventura, Florida, this stunning 4-star property celebrates the beauty of diversity, culture, and the unique experiences that bring people together.
The Hilton Aventura offers an exceptional hospitality environment for both guests and associates, featuring sophisticated accommodations, the acclaimed Gala Restaurant, Muse Bar, rotating art exhibitions, and elegant banquet and event spaces. Every detail of the hotel is designed to create memorable experiences through exceptional service, creativity, and connection.
Whether you're beginning your hospitality career or bringing years of experience to the team, Hilton Aventura provides an outstanding opportunity for growth, learning, and professional development. You'll be part of a team dedicated to delivering world-class service while working in one of South Florida's most distinctive luxury hotels.
Join Shaner Hotels and become part of a culture that values excellence, teamwork, and career advancement. Build your future with us at Hilton Aventura!