What are the responsibilities and job description for the HVAC Sales Representative position at Shafer Heating & Cooling LLC?
Description
Shafer Heating & Cooling, LLC has been serving homeowners since 1985, and as we continue to grow, we're seeking full-time team members to join us. Guided by core values that shape every decision, we're looking for individuals who act with integrity, bring a positive attitude to overcome challenges, and are committed to delivering customer service that truly makes a difference.
We're looking for a sharp, people-first HVAC Sales Representative. This is a full-time, in-home sales role where you'll be meeting homeowners at the point of need. You'll be running leads generated by a busy service department, building trust quickly, and helping families make smart decisions about their home comfort systems. No cold calling. No chasing leads. Just great conversations and a strong close rate.
Key Responsibilities
- Run pre-set in-home appointments generated by the service team, with no cold prospecting
- Assess homeowners' HVAC systems, identify the right solution, and present options clearly
- Guide customers through the buying process with education and confidence, not pressure
- Hit monthly revenue targets while maintaining high customer satisfaction scores
- Coordinate with installation and service teams to ensure a seamless customer experience
- Keep accurate records of appointments, quotes, and sold jobs in company systems
Skills, Knowledge and Expertise
- Proven track record in in-home or consultative sales, HVAC, home services, or similar preferred
- Strong communicator who can build rapport quickly and explain technical options in plain language
- Self-motivated and results-driven with a competitive but customer-first mindset
- Comfortable working nights and weekends as needed to meet customer availability
- Valid driver's license with a clean driving record; you'll be on the road daily
- Must pass a pre-employment background check and drug screen
We Offer
- Health benefits including medical, dental, vision, and life insurance
- 401(k) retirement with company match
- On-site 24/7 access to company gym
- Weekly pay with incentives and bonuses
- Holiday pay, vacation pay, and paid time off
- Monthly Haircut Allowance
- Employee discount
- Paid training
- And so much more...
About Shafer Heating & Cooling LLC
Shafer Heating & Cooling, LLC is a world-class provider of residential heating, air conditioning, and indoor air quality that has served the Hillsboro, OH area since 1985. Since we started in business, it’s our vision to be seen as the most trustworthy company in the area and a leader in healthy and efficient indoor home comfort. We aim to deliver superior service with an unparalleled customer experience that helps grow our reputation in the community and provides a rewarding environment for our employees. We always seek to improve our services and we’ll never accept past performance as "good enough"—our customers always deserve the next level of "best."