What are the responsibilities and job description for the Sales Coordinator position at SHADETEC?
Company Overview
At Shadetec, we are dedicated to delivering superior, high-performance shading solutions backed by exceptional customer service and expert technical support. We specialize in a comprehensive range of systems, including manual, motorized, automated, and fully integrated control solutions designed to meet the unique demands of each project.
Job Summary
The Sales Coordinator supports the sales team in quoting, customer communication, and order processing for custom roller shades projects. This role combines customer service, administrative support, and coordination to ensure a smooth sales process from initial inquiry through order completion.
Duties and Responsibilities
- Assist the salesperson with preparing and delivering quotes for curtains and window treatments
- Assist the salesperson with preparing and delivering quotes for curtains and window treatments
- Communicate with customers to gather information, answer questions, and provide updates
- Follow up on quotes, leads, and pending orders to help close sales
- Enter and manage customer data, orders, and invoices using QuickBooks
- Maintain and update spreadsheets, pricing, and job tracking using Excel
- Coordinate with vendors, installers, and internal teams to ensure timely order fulfillment
- Handle incoming calls, emails, and walk-in inquiries professionally
- Ensure accuracy of orders, measurements, and pricing details
- Support general office and administrative tasks as needed
Qualifications:
- 1–3 years of experience in sales support, customer service, or administrative roles
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and QuickBooks
- Highly organized with strong attention to detail
- Ability to multitask and manage multiple priorities
- Experience in home décor, interior design, or window treatments is a plus
- Communicate with customers to gather information, answer questions, and provide updates
- Follow up on quotes, leads, and pending orders to help close sales
- Enter and manage customer data, orders, and invoices using QuickBooks
- Maintain and update spreadsheets, pricing, and job tracking using Excel
- Coordinate with vendors, installers, and internal teams to ensure timely order fulfillment
- Handle incoming calls, emails, and walk-in inquiries professionally
- Ensure accuracy of orders, measurements, and pricing details
- Support general office and administrative tasks as needed
Work Location: In person