What are the responsibilities and job description for the Optical Assistant position at Shades of Brooklyn?
Job Overview
We are seeking a dynamic and detail-oriented Optical Assistant to join our vibrant healthcare team. In this role, you will be the frontline support for patients and customers, assisting with eyewear selection, fittings, and providing exceptional customer service. Your expertise will help ensure smooth clinic operations, accurate record-keeping, and adherence to health regulation policies. This is an exciting opportunity for someone passionate about optics, healthcare, and delivering personalized care in a fast-paced environment.
Duties
- Greet patients and customers warmly, providing knowledgeable assistance with eyewear options and fittings
- Dispense spectacle lenses and adjust eyewear frames to ensure proper fit and comfort
- Operate optical laboratory equipment and POS (Point of Sale) systems for sales transactions and inventory management
- Support optometrists by preparing clinical materials, maintaining sterile techniques, and ensuring compliance with medical confidentiality policies
- Conduct basic vision tests, measure pupil responses, and assist with spectacle lens dispensing procedures
- Maintain optical laboratory supplies and perform eyewear frame adjustments
Requirements
- Prior experience in retail optometry or optical laboratory work is highly desirable
- Familiarity with HIPAA (Health Insurance Portability and Accountability Act) regulations and clinical confidentiality policies
- Experience with EMR/EHR systems, POS systems, and medical coding practices
- Strong customer service skills with the ability to communicate effectively with diverse patient populations including pediatrics and senior care clients
- Math skills for retail transactions and inventory calculations
- Ability to perform eyewear fittings, spectacle lens dispensing, frame adjustments, and optical lab tasks confidently
- Knowledge of vital signs measurement and laboratory experience is a plus
- Must be detail-oriented, organized, and committed to maintaining a safe clinical environment through aseptic techniques
Join us in making a difference by helping individuals see their best! We are dedicated to fostering a supportive environment where your skills grow alongside your career. All roles are paid positions committed to professional development in the exciting field of optical healthcare.
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20