Mail Services Associate

Manager job description:

• Dress code: jeans and collared shirt
• Driving: No (Once converted, this worker will be required to drive a courier vehicle. Please make sure they have a valid DL)
• Interview type: virtual for the first one and then in person

Job Role:

The responsibilities and qualifications listed on this req have been updated to accurately describe this specific position.

Responsibilities:

The Inter-Campus Courier / Mail Services Associate is responsible for the daily transportation of mail, library materials, packages, and other items between campus locations in Medford, Grafton, and Boston, Massachusetts. This role requires safe and reliable vehicle operation, excellent customer service, the ability to work independently, and support of mailroom operations when not performing courier duties.

Key Responsibilities

• Drive a company-owned vehicle between Medford, Grafton, and Boston locations on a daily basis.
• Complete scheduled inter-campus deliveries and pickups.
• Pick up, transport, and deliver mail, library materials, packages, and other campus-related items in a timely and secure manner.
• Load, unload, and move heavy packages and library shipments safely.
• Maintain delivery schedules and ensure materials are delivered accurately to designated locations.
• Perform routine vehicle inspections and report maintenance or safety concerns as needed.
• Assist with daily operations in the mailroom when not performing courier duties.
• Process and meter outgoing mail using mailroom equipment.
• Sort incoming and outgoing mail and packages.
• Provide professional and courteous customer service while interacting with staff across multiple locations.
• Work independently with minimal supervision while effectively managing daily routes and responsibilities.
• Build and maintain positive working relationships with customers at all campus locations.
• Follow established safety procedures, delivery protocols, and mail handling processes.

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.