What are the responsibilities and job description for the OCM Project Lead position at SGS Technologie?
SGS Technologies, we are a software development and staffing company that doesn’t simply talk services – we accomplish them. With two decades of experience, we use a combination of latest technological knowledge, future-driven ideas, and specialized skills for multiple forms of IT requirements.
SGS has served numerous clients nationwide in various industries and we want you to be a part of that growth and opportunity!
This role will lead change management initiatives for enterprise-wide IT projects, including system implementations, cloud migrations, cybersecurity upgrades, infrastructure modernization, software development, and digital transformation programs.
The selected candidate will be responsible for developing and executing change management strategies that drive stakeholder engagement, organizational readiness, user adoption, and long-term sustainment of technology solutions. This position works closely with IT leadership, project managers, technical teams, and business stakeholders to ensure successful implementation of complex IT initiatives.
Key Responsibilities:
- Lead the Organizational Change Management (OCM) workstream for multiple IT projects and programs.
- Develop and execute change management strategies, plans, and deliverables.
- Conduct stakeholder analysis, change impact assessments, and organizational readiness assessments.
- Create and manage communication plans, training strategies, and resistance management plans.
- Coordinate OCM activities with project managers, solution architects, and technical teams.
- Track project milestones, risks, budgets, and resource requirements related to OCM activities.
- Facilitate workshops, meetings, presentations, and implementation sessions.
- Monitor user adoption and post-go-live sustainment activities.
- Review deliverables to ensure quality, completeness, and alignment with project objectives.
- Provide status reports and escalate issues related to scope, schedule, quality, and resource constraints.
Required Qualifications:
- Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent professional experience).
- 3–5 years of overall business or industry experience.
- 1–3 years of project leadership, program management, or organizational change management experience.
- Experience supporting large-scale IT projects and enterprise technology initiatives.
- Strong understanding of change management methodologies and best practices.
- Knowledge of Project Management Institute PMBOK principles and project management frameworks.
- Proficiency with Microsoft Corporation Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
Preferred Skills:
- Experience with enterprise system implementations and digital transformation initiatives.
- Knowledge of adult learning and instructional design principles.
- Ability to create executive presentations and deliver training programs.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Experience coordinating cross-functional teams and external vendors.
Key OCM Deliverables:
- Stakeholder Analysis
- Change Impact Assessment
- Readiness Assessment
- Communication Plan
- Training Plan
- Resistance Management Plan
- Adoption Metrics and Reporting
- Post-Implementation Sustainment Plan
Core Competencies:
- Organizational Change Management
- Project Leadership
- Strategic Planning
- Stakeholder Engagement
- Training and Communications
- Risk and Issue Management
- Quality Assurance
- Team Leadership
- Customer Service
- Decision Making
Work Schedule:
Flexible work hours between 7:00 AM and 7:00 PM, Monday through Friday.