Executive Assistant II

We are seeking a detail-oriented and highly organized Administrative Professional with exceptional communication and multitasking skills. This role performs a wide range of standard and confidential administrative duties requiring strong experience, good judgment, and thorough knowledge of organizational processes. The position typically supports the Training Director and plays a key role in ensuring the smooth operation of departmental functions.

Responsibilities

• Prepare memoranda, correspondence, meeting minutes, records, and reports; support the coordination, preparation, and distribution of departmental materials.
• Update, maintain, and organize departmental manuals, guidebooks, and operational policy documents.
• Answer incoming calls, take messages, direct inquiries, and greet/assist visitors; resolve routine and complex questions with professionalism.
• Assess operational challenges, make timely decisions, and support effective issue resolution.
• Identify opportunities to streamline processes and contribute innovative administrative solutions.
• Manage appointment calendars, schedule meetings, and coordinate travel arrangements.
• Open, sort, and distribute mail; handle copying, filing, and maintenance of equipment/personnel lists.
• Work independently with minimal supervision; assist in onboarding and training new team members.
• Collaborate with another secretary or administrative professional on projects as needed.
• Serve as a liaison with internal departments and external partners regarding purchasing, facilities, operations, and related matters.
• Perform additional duties as assigned.
• Maintain regular and reliable attendance.

Requirements

• Minimum of 2 years of experience in general secretarial work with administrative responsibilities.
• High school diploma or GED required; vocational, technical, or business training preferred.
• Professional institute designations or progress toward obtaining them preferred.

Skills/Abilities

• Strong verbal, written, and active-listening communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent time-management and organizational abilities.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience with Canva, Snagit, Camtasia, Power BI, Adobe PDF Pro, and Auto Mail Merge is a plus.

Southern Farm Bureau Casualty Insurance Company ("the Company") is an equal opportunity employer and maintains a policy of non-discrimination with employees and applicants for employment. The Company will not discriminate on the basis of race, color, religion, sex, age, national origin, disability, marital status or any basis prohibited by State or Federal laws.

We are an equal opportunity Employer, M/F/D