Property Manager

Property Manager – SF Cleveland Studios

Overview

SF Cleveland Studios is seeking a dependable, organized, and professional Property Manager to oversee front-desk operations, resident services, administrative staff, property maintenance coordination, and booking activities.

The ideal candidate will possess strong organizational, communication, customer-service, and leadership skills. Flexibility in scheduling is preferred, and required training will be provided. A signing bonus is available.

Schedule

• Operate and manage the front desk from 9:00 a.m. to 5:00 p.m., Monday through Friday.
• Be available one weekend day per month for promotional activities, property events, or scheduled showings.
• Some flexibility in working hours is preferred when property operations require additional support.

Responsibilities

• Manage daily front-desk operations and maintain a professional, welcoming environment for residents, guests, and prospective residents.
• Answer phone calls and respond to questions from current residents and prospective residents.
• Receive, organize, and distribute resident mail and packages.
• Maintain and manage prospective-resident lists.
• Follow up with new prospects and schedule appointments, property tours, and unit showings.
• Assist with the leasing process and maintain organized records of prospective and current residents.
• Track residents’ rent, fees, and other required payments.
• Follow up on outstanding balances and maintain accurate payment records.
• Oversee Airbnb and VRBO reservations, including booking schedules, guest communication, unit readiness, and coordination with housekeeping.
• Manage administrative staff, housekeeping personnel, and maintenance personnel.
• Prepare weekly work schedules, assignments, and task lists for administrative, housekeeping, and maintenance staff.
• Monitor the completion and quality of assigned work.
• Coordinate general repairs and property-maintenance requests with employees, contractors, and vendors.
• Track weekly and monthly orders from vendors, including supplies, materials, and services.
• Maintain accurate administrative records, schedules, resident files, vendor information, and operational reports.
• Conduct regular property and unit inspections to ensure cleanliness, safety, and proper upkeep.
• Help promote available units and support property marketing activities.
• Ensure that property policies, safety procedures, and customer-service standards are followed.

Qualifications and Experience

• Previous experience in property management, hospitality, leasing, office administration, or a related position is preferred.
• Strong customer-service and communication skills.
• Ability to supervise employees, assign tasks, and manage weekly schedules.
• Excellent organizational skills and attention to detail.
• Ability to manage resident concerns professionally and respectfully.
• Comfortable answering phones, scheduling appointments, and communicating with prospective residents.
• Experience with Airbnb, VRBO, or other reservation platforms is preferred.
• Basic experience tracking payments, invoices, fees, and vendor orders.
• Proficiency with Microsoft Office, email, scheduling software, and general office systems.
• Ability to manage several responsibilities and priorities in a fast-paced environment.
• Dependable, professional, and able to work independently.
• Flexibility to support occasional property events, promotions, or weekend activities.
• Must be willing to complete all required training.

Benefits

• Signing bonus available.
• Required training provided.
• Opportunity to take a leadership role in the daily operations and continued growth of SF Cleveland Studios.
• Paid Time Off
• Maternal/Paternal Leave

Join SF Cleveland Studios and help us provide a professional, welcoming, and well-managed environment for our residents and guests.

Pay: From $32,000.00 per year

Benefits:

• Paid time off
• Parental leave

Work Location: In person

Salary : $32,000