Retail Lead, Tiger Bay Pub

Salary

Depends on Qualifications

Location

Sewanee, TN

Job Type

Staff Full-Time

Job Number

Division

Finance & Treasurer

Department

Sewanee Dining, Tiger Bay Pub

Opening Date

11/14/2025

DESCRIPTION

BENEFITS

Position Overview

Primary Function:

Responsible for service, food preparation, and encouraging teamwork in Sewanee Dining retail units as directed by management. Maintains cleaning and sanitation protocols, supplies, and general upkeep of the facilities. Supports best practices (e.g., effective communication with student workers, FIFO (first in, first out), proper sanitation, great customer service).

This position receives general supervision. Broad instructions are provided, and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by the supervisor after completion.

Position Appointment Details:

• Career Band; NE4
• Full-Time
• Periodic scheduled shutdowns
• Evening and weekend work required

Position Description

Typical Duties & Responsibilities:

• Clear and consistent communication with managers, other employees, and student workers
• Representing the university to customers ranging from students, staff, and faculty members to parents, alumni, community members, and visitors.
• Cooking, baking, food preparation, cleaning, and restocking.
• Teaching, guiding, and encouraging student workers and hourly staff, holding them accountable for the effective and efficient completion of daily tasks and extra chores.
• Demonstrating a sense of pride and ownership in the retail units, which is reflected in the desire to make it the best it can be.
• Taking and processing orders, cash register operation
• Follow food and safety laws and policies; help ensure that other employees follow the policies
• Receiving, unpacking, and storing shipments
• Training new employees
• Maintain quality and sanitation standards
• Perform other duties as assigned

Judgment Required:

Judgment and discretion as to the use of established policies are required to perform the essential duties of this position.

Budgetary Responsibility:

None

Machines & Equipment Used:

Basic industrial kitchen/restaurant equipment. Computers, POS systems, and other software systems as needed.

Personal Interaction/Communications:

Student Contact:

Regular interaction with student workers and student customers

Internal (Operations Committee, Faculty, Administrative department heads)

Regular interaction with fellow Dining employees and other University employees

External (Regents & Trustees, government officials or agencies, visitors, parents, other institutions, colleges, or companies, suppliers)

Regular interaction with University guests and visitors. Limited interaction with vendors and maintenance staff.

Attributes of a Successful Candidate

Education:

High School Diploma

Experience:

1-3 years of food service preferred

Job-Related Skills:

Ability to walk and stand for long periods, bend at the knees repeatedly, lift objects up to 25 pounds, and more with assistance

Licenses/Certification:

Servsafe certification obtained or acquired in 6 months

Supplemental Information

Confidential Information:

Related personnel information, departmental accounting, and safe combinations

Working Environment:

Evening and weekend work required

Physical Requirements:

• Must be able to stand for extended periods of time,
• Must be able to use hands for repetitive tasks,
• Must be able to lift between 21-50 pounds (Medium work)

Any additional requirements specific to this position:

• Dining Hall Closures:
• The dining hall periodically closes for scheduled shutdowns. Employees are expected to follow any modified schedules or assignments during these periods.
• Attendance and Time Tracking:
• Regular attendance is required, and all hours must be accurately recorded in the University's electronic timekeeping system.

______________________________________________________________________________________________________________

The University of the South, familiarly known as "Sewanee," is home to a nationally recognized College of Arts and Sciences and a School of Theology. Sewanee is distinguished by its dedication to cultivate academic excellence, community values, and environmental stewardship that produces informed, self-aware, and participatory citizens for our democracy and servant-leaders for the world. Nestled on 13,000 acres atop Tennessee's Cumberland Plateau, the University offers both a uniquely beautiful setting and convenient access to nearby cities—Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to be a place where individuals from a variety of backgrounds and experiences find support, opportunity, and purpose.

Support in the Hiring Process

If you have questions about a position or need assistance filing an application, or if you are a person with a disability and would like to request an accommodation in the application and interview process, please contact Human Resources at or

Equal Employment Opportunity

The University of the South is an equal-opportunity institution, dedicated to treating all applicants fairly and fostering a welcoming environment for employees and students alike.

Employer

University of the South

Address

735 University Avenue

Sewanee, Tennessee, 37383

Phone

Website