Senior IT Operations & Infrastructure Manager

Seven Seas Water Group

Seven Seas Water Group (www.sevenseaswater.com) is a portfolio company owned by investment funds managed by EQT. Headquartered in Tampa, with operations across the U.S., Caribbean, and Latin America, Seven Seas Water Group (SSWG) delivers annually over 20 billion gallons of water to industrial, commercial, governmental, municipal, and hospitality customers. SSWG designs, builds, owns, and operates, delivers new facilities, or acquires and upgrades existing facilities, with the goal of optimizing project risk transfer between the public and private sectors. We have more than 200 water and wastewater treatment plants in operations throughout the United States, Caribbean, and Latin America. With an outstanding reputation for decentralized water and wastewater treatment solutions, the SSWG “Water-as-a-Service®” approach seeks to help solve global water and wastewater infrastructure challenges.

SSWG operates two businesses within the water infrastructure space. Seven Seas Water, which provides water treatment and desalination for governmental, hospitality and industrial customers in United States, Latin America and the Caribbean, and the AUC Group (www.aucgroup.net), which provides decentralized water and wastewater treatment plants for industrial and municipal customers in the United States

.
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors, and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has EUR 273 billion in total assets under management (EUR 141 billion in fee-generating assets under management) as of 30 June 2025, within two business segments – Private Capital and Real Asset

s.With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT doe

s.The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 1,900 employee

s.
Seven Seas Water Group is a portfolio company of EQT AB (together with its subsidiaries, "EQT"), a purpose-driven global investment organization that partners with companies worldwide through its Private Capital and Real Assets strategies. Founded in 1994, EQT is a leading active ownership firm that has more than EUR 273 billion in total assets under management across nearly 50 active funds. EQT is committed to investing behind essential infrastructure, partnering with established platforms that deliver sustainable, mission critical services aligned with global needs for resource efficien

cy.More info: www.eqtgroup.

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Job Sum

maryThis is an exciting opportunity to have hands-on, end-to-end ownership of IT Operations in a growing, operations-driven company where uptime is mission-critical to delivering water to customers across the U.S., Caribbean, and Latin America. The IT Operations Manager will drive day-to-day IT operations, lead key infrastructure projects, and establish a robust framework for measuring, improving, and reporting KPIs across all IT domains. This role is critical to ensuring operational excellence, scalability, and alignment with business objectives, with particular emphasis on the IT/OT convergence that supports our global plant operati

ons.
Operations & Infrastru

• ctureOversee IT infrastructure operations and associated budgets, including networks, servers, storage, help desk, and cloud environm
• ents.Ensure high availability, security, and performance of IT systems supporting global operations — directly and indirectly impacting our global water sites where downtime has direct business im
• pact.Coordinate with global water sites to schedule technology maintenance windows that avoid end-user and plant operations im
• pact.Apply hands-on networking, server, and cloud skills to lead and support a lean technical

team.
Incident, Problem & Change Mana

• gementOwn IT incident, problem, and change management processes, including incident command leadership during high-severity outages impacting operations or plant availab
• ility.Enforce escalation and root-cause analysis (RCA) practices across infrastructure and support
• teams.Track, optimize, and report KPIs for IT service delivery (uptime, SLA compliance, ticket resolution, cost effici

ency).
Strategic Projects & Continuous Impr

• ovementLead strategic IT projects such as infrastructure refresh, cloud migration, and the technology components of broader business initi
• atives.Build, enhance, and enforce standard operating procedures (SOPs) to drive process maturity and gove
• rnance.Improve IT processes and implement AI, automation, and optimization initiatives to enhance productivity and service q

uality.
Leadership & Stakeholder Ma

• nagementManage vendor relationships and coordinate internal and external resources for timely project ex
• ecution.Partner with business units to align IT services with operationa
• l needs.Foster a culture of accountability and continuous improvement within the
• IT team.Provide executive-level reporting on IT performance and strategic init

iatives.
Key Skills and Qualifi

• cations: Proven ability to manage multi-site IT operations and global suppor
• t models.Excellent communication and stakeholder management skills, including comfort presenting to stakeholder a
• udiences.Ability to manage and lead hands-on alongside multiple infrastructure profe
• ssionals.Ability to step in as a backup or supplemental resource for IT networki
• ng needs.Ability to step in as a backup or supplemental resource for IT compute and clo
• ud needs.Proficiency with AI tools to enhance automation and team prod
• uctivity.Familiarity with ERP systems (e.g., IFS Cloud) and industrial OT int
• egration.Hybrid schedule, currently requiring 3 days per week in the Tampa, F
• L office.Valid U.S. passport required, with the ability to travel internationally up to 20% of the time to perform IT duties such as equipment insta
• llations.Availability to participate in on-call and respond to high-severity incidents outside of normal busine

ss hours.
Education and E

• xperience:
  Bachelor’s degree in Information Technology, Computer Science, or rel
• ated field.8 years of experience in IT operations, with at least 3 years in a leade
• rship role.Proven track record in managing IT Infrastructure and leading projects for IT infrastructure in manufacturing or operations en
• vironments.Experience with networking configurations & connectivities (LAN, SD-WAN, Firewalls, WAPs, etc) and networking / cybersecurity best
• practices.Experience with cloud platforms (AWS, Oracle Cloud preferred) and virtualization (Nutanix
• preferred).Project / Program Management Skillsets, with ability to delivers projects on time, on budget, with agre
• ed outcomesRelevant certifications (e.g., PMP, AWS, CCNP, or equivalent)

preferred.

How to ApplyWe recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disab

ility needs.
Equal Opportunity Employer/Disabil

ity/Veterans.Applicant will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification fo