Used Car Manager

Overview
We are seeking a dynamic and results-driven Used Car Manager to lead our pre-owned vehicle operations with enthusiasm and expertise. In this role, you will oversee the entire used car department, driving sales growth, managing inventory, and delivering exceptional customer service. Your energetic leadership will motivate your team to achieve high performance while maintaining a positive dealership environment. The ideal candidate is passionate about automobiles, excels in sales management, and possesses excellent communication skills to engage customers and staff alike. This is an exciting opportunity for a motivated professional eager to make a significant impact in the automotive retail industry.

Duties

• Lead and manage the used car department, setting sales goals and developing strategies to maximize revenue and profitability
• Oversee inventory management, including procurement, pricing, and inventory control to ensure a balanced and appealing selection of vehicles
• Drive high-end sales through effective upselling techniques and personalized customer engagement
• Develop and maintain a robust sales pipeline by engaging in outbound sales activities such as cold calling and B2B (business-to-business) outreach
• Utilize CRM (Customer Relationship Management) software to track customer interactions, follow up on leads, and optimize sales processes
• Conduct negotiations with customers to close deals efficiently while ensuring customer satisfaction
• Implement marketing initiatives to promote used vehicle inventory both online and offline
• Provide ongoing training and support to sales staff on product knowledge, phone etiquette, public speaking, and sales techniques
• Monitor dealership performance metrics using retail math skills to analyze sales data, improve processes, and meet targets
• Foster a customer-first environment by delivering outstanding service during every interaction—whether in person or over the phone
• Organize dealership events or promotional activities to attract new customers and retain existing clients
• Collaborate with finance departments to facilitate smooth transaction processes and upsell additional services such as warranties or accessories

Qualifications

• Proven experience in automobile sales, dealership management, or retail sales within the automotive industry—preferably with used vehicle inventory oversight
• Strong background in outside sales, B2B sales, negotiation, and high-end automotive sales techniques
• Excellent organizational skills with the ability to manage multiple priorities efficiently
• Proficiency with CRM software and inventory management systems is essential
• Exceptional communication skills—bilingual or multilingual abilities are highly desirable—along with public speaking experience for team training or dealership events
• Demonstrated success in outbound sales activities such as cold calling and lead generation
• Knowledge of retail math principles for analyzing sales performance and inventory control
• Customer service-oriented mindset with outstanding phone etiquette and interpersonal skills
• Ability to lead a team effectively while fostering a positive work environment focused on results and collaboration

Join us as a Used Car Manager where your energy fuels our success! Help us deliver top-quality vehicles to our valued customers while advancing your career in a vibrant automotive environment. We’re committed to supporting your growth through ongoing training opportunities, innovative marketing strategies, and a collaborative team culture that celebrates achievement.

Job Type: Full-time

Pay: $95,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person

Salary : $95,000 - $125,000