What are the responsibilities and job description for the Sales Support Representative position at Seternity Solutions?
Key Responsibilities:
- Answer incoming sales calls, address customer inquiries, provide product information, and process orders
- Accurately enter and maintain data in CRM and order management systems
- Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery
- Make outbound sales calls to potential and existing customers to promote products and services
- Collaborate with the sales team to follow up on leads and close sales
- Provide exceptional customer service by resolving issues and answering questions promptly
- Prepare reports and updates on sales activities and customer interactions
- Support administrative tasks and assist other departments as needed
- Stay informed about products, promotions, and market trends to better assist customers
MUST HAVES:
- At least 2 years experience in a sales or sales support role
- Strong verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software
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Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
Experience:
- sales or sales support: 2 years (Required)
- Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM: 1 year (Required)
- Industry: Veterinary: 1 year (Required)
Work Location: On the road
Salary : $50,000 - $60,000