Production Manager (Mortgage)

We are seeking for Production Manager (mortgage) in Oak Lawn, IL

Role Overview:

• We are seeking a Production Manager to oversee and drive the growth of our origination team.
• This is a hands-on leadership role responsible for recruiting, training, and supporting Loan Officers while maintaining efficient, compliant production across all channels.
• The right candidate will have both the operational know-how to ensure files move smoothly through the pipeline and the leadership skills to motivate a team to perform at a high level.
• This is an on-site/Hybrid role based out of our headquarters.

Key Responsibilities:

• Leadership & Growth
• Recruit, hire, and train Loan Officers (Los) and sales support staff.
• Develop a structured onboarding and mentorship process for new Los.
• Build a culture of accountability, teamwork, and consistent production.
• Pipeline Management
• Oversee daily loan pipeline activity to ensure timely closings.
• Partner closely with processing, underwriting, and closing teams to remove obstacles.
• Maintain high standards for loan quality, compliance, and customer service.
• Production Oversight
• Drive origination growth through coaching, lead management, and referral-partner engagement.
• Track key metrics (volume, pull-through, turn times, quality) and report to senior leadership.
• Ensure adherence to company policies, agency guidelines, and regulatory requirements.
• Business Development
• Support Loan Officers in building referral networks with real estate agents, builders, and financial professionals.
• Represent Crown Mortgage in the community with professionalism and integrity.

Qualifications:

• Minimum 5 years’ experience in mortgage origination, with at least 2 years in a leadership or production management role.
• Deep understanding of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations.
• Proven track record of recruiting and developing successful Loan Officers.
• Strong interpersonal and leadership skills — able to coach, motivate, and hold teams accountable.
• NMLS license preferred (active or previously held).
• Must reside within commuting distance.

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Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Life insurance

Experience:

• Production Manager in mortgage origination: 5 years (Required)
• Train Loan Officers, Loan Officers: 1 year (Required)
• recruiting, hiring, and training Loan Officers: 1 year (Required)
• NMLS, FNMA, FHA, VA guidelines: 1 year (Required)

License/Certification:

• NMLS license (Preferred)

Work Location: On the road

Salary : $90,000 - $100,000