What are the responsibilities and job description for the Technical Program Manager position at SET Environmental Inc?
A Technical Program Manager at SET Environmental is responsible to:
- Lead technical support for environmental on-site waste management services across the assigned region, ensuring consistent execution of customer programs and company standards
- Recruit, hire and train on-site waste coordinators
- Provide subject matter expertise in hazardous waste, non-hazardous waste, universal waste, regulated materials, recycling, waste characterization and profiling, manifesting, labeling, storage, transportation, disposal, and related compliance requirements
- Support field teams with technical problem-solving, waste characterization, regulatory interpretation, service planning, and escalation of complex customer or operational issues
- Partner with operations and sales leadership to scope services, evaluate customer needs, develop practical solutions, and support profitable growth of on-site service programs
- Oversee program performance, including safety, compliance, quality, productivity, cost control, and customer satisfaction metrics
- Conduct site assessments, compliance reviews, operational audits, and corrective action follow-up to reduce risk and improve performance
- Develop, implement, and maintain standard operating procedures, technical guidance documents, training materials, and best-practice tools for regional teams
- Ensure work is performed in accordance with applicable federal, state, and local regulations, company policies, customer requirements, and industry best practices
- Collaborate with environmental health and safety, transportation, disposal facilities, customer service, procurement, and finance teams to resolve service, compliance, and cost issues
- Review and support waste approvals, profiles, permits, documentation, reports, and other technical submissions as needed
- Identify opportunities to improve service delivery, reduce customer costs, increase waste diversion, strengthen compliance, and standardize regional processes
POSITION REQUIREMENTS
- Bachelor’s degree in environmental science, environmental engineering, chemistry, occupational safety, industrial hygiene, business, or a related technical field; equivalent experience may be considered
- Minimum of 5–8 years of experience in environmental services, hazardous waste management, industrial services, remediation, regulated waste, or a related field
- Demonstrated knowledge of RCRA, DOT hazardous materials requirements, OSHA standards, HAZCOM, waste profiling, manifesting, and environmental compliance practices
- Experience supporting multi-site operations, field service teams, customer programs, or regional technical service delivery
- Strong ability to interpret regulations, solve technical problems, assess risk, and communicate practical recommendations to both technical and non-technical audiences
- Proficiency with Microsoft Office tools and environmental, transportation, or waste tracking systems
- Ability to travel within the assigned region to support customer sites, field operations, training, audits, and business needs
- Obtain and keep current all certifications/licenses required (i.e., 40 Hour HAZWOPER Training, medical certification including respirator use)
- DOT hazardous materials training, RCRA training, OSHA safety training, or related environmental compliance certifications, preferred
- Experience with on-site waste management programs, total waste management, environmental staffing, emergency response support, or industrial customer operations, preferred
- Experience leading technical training, process improvement projects, compliance audits, or regional standardization initiatives, preferred
- Professional certification such as CHMM, CSP, REM, PMP, or similar credential, preferred
SET Environmental is an equal employment opportunity employer which provides a drug-free workplace.