What are the responsibilities and job description for the Account Executive position at SERVPRO Team Wall?
Are you humble, hungry, and smart with a drive to win new business? SERVPRO Team Wall is looking for a motivated Account Executive to grow our commercial client base and build lasting relationships in the communities we serve.
The Account Executive will be responsible for continuously growing a viable commercial customer base while representing SERVPRO Team Wall in an accurate, ethical manner that upholds Team Wall’s high standard of integrity and focus on customer service. Primary responsibilities will consist of researching and identifying qualified ‘Cold Leads’, conducting introductory and educational appointments to move these ‘Cold Leads’ into ‘Superficial’ and/or ‘Qualified’ prospects and then eventually to ‘Client’ with an initial referral and produced project. The Account Executive will be expected to maintain an accurate and comprehensive database and record of sales activity utilizing the assigned CRM software. And most importantly, the Account Executive should always embrace an attitude promoting “humble, hungry, and smart” behaviors. The Account Executive will be working cross functionally with their assigned Account Manager to ensure a smooth transition of a newly gained ‘Client’ into the Account Manager’s customer service management oversight and relationship development activities.
What You’ll Do:
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
The Account Executive will be responsible for continuously growing a viable commercial customer base while representing SERVPRO Team Wall in an accurate, ethical manner that upholds Team Wall’s high standard of integrity and focus on customer service. Primary responsibilities will consist of researching and identifying qualified ‘Cold Leads’, conducting introductory and educational appointments to move these ‘Cold Leads’ into ‘Superficial’ and/or ‘Qualified’ prospects and then eventually to ‘Client’ with an initial referral and produced project. The Account Executive will be expected to maintain an accurate and comprehensive database and record of sales activity utilizing the assigned CRM software. And most importantly, the Account Executive should always embrace an attitude promoting “humble, hungry, and smart” behaviors. The Account Executive will be working cross functionally with their assigned Account Manager to ensure a smooth transition of a newly gained ‘Client’ into the Account Manager’s customer service management oversight and relationship development activities.
What You’ll Do:
- Prospect and develop new commercial accounts, cold lead → client (some warm outreach)
- Conduct meetings and presentations with key decision-makers
- Maintain and manage your sales pipeline using CRM
- Meet and exceed weekly sales activity & meeting goals
- Attend networking events and industry associations
- Collaborate with Account Managers for seamless client handoffs
- Represent SERVPRO Team Wall with integrity and professionalism
- Support disaster response and emergency readiness efforts when needed
- Strong communication & presentation skills
- Organized, self-motivated, and results-driven
- Comfortable with prospecting and relationship building
- Tech-savvy (CRM and LinkedIn proficiency required)
- Willingness of out-of-town travel as it will be assigned multiple SERVPRO Team Wall office locations to cover for business development activity
- 401k matching
- Medical/Dental/Vision
- Generous PTO policy
- Training & Development
- Monthly Car Allowance
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.