Demo

Office Admin and Job File Coordinator

SERVPRO®️ Team JRF
Salem, MA Full Time
POSTED ON 5/14/2026
AVAILABLE BEFORE 6/12/2026
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Vision insurance


SERVPRO Team JRF: Job File Coordinator/ Office Administrator

Do you love working with people and educating them? Do you want to be a leader in a great company? Do you pride yourself on being very detail oriented?

Then, don’t miss your chance to join our franchise as a new Job File Coordinator / Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

SERVPRO is the leader in water and fire restoration for both residential and commercial customers.

We're seeking someone who has experience delivering exceptional customer service, can multitask and is an EXCELLENT Communicator. You will perform administrative activities, answer phones and ensure customer satisfaction. In addition you will help manage all projects, schedule subcontractors and ensure all insurance job files are properly audited and contain all required documentation.

If you are self-motivated and have superb organizational skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.

As a valued SERVPRO Team JRF employee, you will receive the best pay in the industry, with lots of opportunity to learn and grow.

Primary Responsibilities

  • Customer Service/phones
  • Subcontractor relations
  • Job File Coordinator
  • Operations Support
  • Project Management Support


Position Requirements

  • 1 year(s) of office administration
  • Full mastery of MS Office
  • EXCEPTIONAL organization and planning capabilities, strong attention to detail
  • Demonstrated history of ability and growth in an office environment
  • Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
  • Very self-motivated and goal-oriented with ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Ability to learn new software and proprietary software
  • Experience in customer service industry environment a plus
  • Prior Restoration industry experience preferred
  • College degree desirable


We offer the best compensation in the industry!

  • paid holidays and vacations
  • company sponsored health insurance
  • retirement plan with company match
  • opportunity for growth and career advancement


SERVPRO Team JRF is an EOE M/F/D/V employer

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Salary : $24 - $26

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