What are the responsibilities and job description for the Commercial Marketing Representative position at SERVPRO of South Lubbock/Southwest Lubbock?
Benefits:
Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.
Primary Roles and Responsibilities
Necessary Experience and Skill Set
Formal Education/Training
Physical and Work Environment Requirements
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.
Primary Roles and Responsibilities
- Commercial Contacts Development
- Development of Emergency Ready Plan
- Regular business networking and business interactions
- One to one engagement
- Relevant new feed/content-driven touch base
- Development of Emergency Ready Plan
- Networking and business setting interactions
- Engagement one-to-one
- Relevant new feed/content-driven touch base
- Association involvement
- Association attendance
- Commercial continuing education Sponsorships and promotions Entertainment & Events
- First Response monitoring
- Reconnaissance and lead qualification
- Maintain brag book and Franchise references
- Execute local response
- Execute Storm response
Necessary Experience and Skill Set
- A minimum two years of progressively responsible business-to-business sales experience
- Experience with sales and marketing within the service sector
- Superb sales, customer service, administrative, and verbal and written communication skills
- Strong business and financial background and process- and results-driven attitude
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Working knowledge of current business software technologies is required
Formal Education/Training
- Bachelor’s degree in marketing or business or equivalent experience.
Physical and Work Environment Requirements
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.