What are the responsibilities and job description for the Cleaning Technician position at Servpro Of Rochester?
Join a Growing Restoration Team
We are seeking an experienced Cleaning Technician to lead our contents restoration & Cleaning division. This role is critical in managing pack-outs, cleaning operations, inventory control, and customer satisfaction for insurance restoration projects.
If you have experience in residential cleaning and team leadership, this is a strong opportunity to step into a leadership role with growth potential.
What You’ll Do
- Lead and manage all contents operations: pack-out, cleaning, storage, and pack-back
- Supervise and train contents/cleaning technicians and crew leads
- Oversee inventory, tagging, and tracking of customer belongings
- Ensure high-quality cleaning using industry-standard methods (ultrasonic, ozone, deodorization, etc.)
- Coordinate with project managers, estimators, and mitigation teams
- Communicate directly with customers and insurance adjusters
- Assist with estimating and documentation using Xactimate
- Maintain an organized and efficient warehouse environment
- Enforce safety standards and follow Institute of Inspection Cleaning and Restoration Certification guidelines
What We’re Looking For:
- 3 years in insurance restoration, contents cleaning, general cleaning, or related field
- Leadership experience managing teams or crews
- Strong organizational and multitasking skills
- Experience with inventory systems and job documentation
- Valid driver’s license
Preferred:
- IICRC certifications (CPT or similar)
- Background in cleaning residential and/or commercial cleaning
- Background in textile, electronics, or specialty cleaning
- Bilingual (English/Spanish) a plus
Why Join Us?
- Competitive pay with bonus potential
- Opportunity for advancement into senior leadership
- Stable, growing industry with consistent demand
- Hands-on role with real impact on customers during critical times
Work Environment
- Mix of warehouse, office, and field work
- Fast-paced, team-oriented environment
- Occasional after-hours or emergency response work
Pay: $15.00 - $20.00 per hour
Benefits:
- Paid time off
- Professional development assistance
Application Question(s):
- Have you handled contents in a restoration capacity before?
- How many years of managing people do you have?
Experience:
- Cleaning: 2 years (Preferred)
Ability to Commute:
- Rochester, MN 55904 (Required)
Work Location: In person
Benefits:
Paid Holidays, Vacation & Paid Time Off, Job TrainingSalary : $15 - $20