What are the responsibilities and job description for the Dispatch Coordinator / Scheduler position at SERVPRO of Portland?
Benefits:
SERVPRO of Portland is hiring a Dispatch Coordinator!
Benefits
SERVPRO of Portland offers:
Join Team Lamey as our new Dispatch Coordinator who assists with scheduling Restoration Managers to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Position Requirements
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
SERVPRO of Portland is hiring a Dispatch Coordinator!
Benefits
SERVPRO of Portland offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
Join Team Lamey as our new Dispatch Coordinator who assists with scheduling Restoration Managers to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
- Dispatch and schedule Restoration Managers to incoming leads.
- Review and maintain the scheduling for equipment pickups
- Schedule pickup and returns of customer's area rugs
- Keep log of customer survey results
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
Position Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and to remain detail orientated
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Salary : $21 - $23