Operations Manager

SERVPRO is hiring an Operations Manager! Servpro of Jackson Hole is looking for an experienced mitigation leader near the area of East Idaho/NW Wyoming to manage production at our office in Alpine, Wyoming.

Benefits:

§ Competitive compensation

§ 401K match

§ Company Vehicle and Company Fuel Card

§ Paid training

§ Career progression

And more!

As the Operations Manager, you will manage, support, and motivate the team to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!”

Key Responsibilities

· Coordinate with leadership team, staff, and vendors to ensure proper operations of the organization concerning field operations/production.

·Coordinate with Regional Manager and office admin team to ensure administrative duties are complete.

· Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.

· Manage staff development within the company.

· Work with the Regional Manager and leadership team to ensure operations remain compliant with legal and regulatory requirements.

·Coordinate with regional manager and leadership team to develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.

· Review, document, and discuss operational outcomes and key measures with the Regional Manager.

· Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.

· Maintain the development of leadership and management skills, as well as Restoration expertise.

Position Requirements

· Extensive experience in cleaning, restoration, or construction preferred.

· Industry certifications strongly preferred.

· Experience in business operations preferred.

· Management experience preferred.

· Strong interpersonal skills, leadership skills, and management skills.

· Effective written and oral communication skills.

Skills/Physical Demands/Competencies

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

· Ability to repetitively push/pull/lift/carry objects

· Ability to work with/around cleaning agents

Pay to start at $80,000 annually, based on experience.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.

Pay: $78,000.00 - $92,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person

Salary : $78,000 - $92,000