What are the responsibilities and job description for the Collections Representative position at SERVPRO of Duncanville/DeSoto?
Benefits:
Competitive salary
Health insurance
Paid time off
We are seeking a Collection Representative to join our team. The successful candidate will be responsible for contacting customers to collect past due payments, negotiating payment plans, and working with customers to resolve any disputes. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to remain professional and courteous in difficult situations. This is an excellent opportunity for someone looking to make a difference in the lives of our customers.
Responsibilities:
Communicate with customers regarding their accounts.
Provide customer service and support to customers in a professional manner.
Negotiate payment plans with customers.
Keep accurate records of customer accounts and payment history.
Ensure that all collection policies and procedures are followed.
Maintain a positive relationship with customers while collecting payments.
Accurately document all communications.
Schedule and follow up on all communications
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $21 - $25
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