Case Manager (Re-entry Program)

Salary: $60,000 to $65,000Job DescriptionJobTitle: Case ManagerJobStatus:RegularFull Time, SalariedFLSA: ExemptReportsto: ProgramManagerJob Summary/Purpose:The Case Manager provides client-centered, trauma-informed, and culturally responsive services to individuals and families, supporting the mission ofServiciosde La Raza. This position exercises independent judgment and discretion in assessing client needs, developing comprehensive care plans, and coordinating services. The Case Manager provides psychoeducation, crisis intervention, and harm reduction support, whilemaintainingcompliance with agency standards and regulatory requirements. By engaging with internal and external partners,maintainingaccuratedocumentation, andparticipatingin community outreach, the Case Manager strengthensequitableaccess to services and enhances client well-being.This position will support the Re-Entryprogram, which is committed to breaking the cycle of incarceration in Colorado.TheRe-Entry Services program supports individuals transitioning from prison back into the community with the resources they need to succeed. Through direct services, advocacy, and personalized support, we help build pathways to employment, housing, and stabilityoffering real opportunities for a second chance. Be part of a team that believes in redemption, dignity, and the power of support to reduce recidivism and rebuild lives.JobDuties andKeyResponsibilities:Assess clients individualized needs via a comprehensive multifaceted assessment tool addressing social determinants of healthDevelop comprehensive case management plans and coordinate care, applying professional judgment to prioritize and tailor servicesFacilitate client-centered, trauma-informed interventions and harm reduction approachesProvide psychoeducationregardingissues relevant to mental health and substance misuseDevelop client safety plans as neededEngage in de-escalation and crisis interventions whenrequired, exercising discretion in response strategiesParticipate in targeted community outreach and events across diverse settingsProvide internal and external resources and referrals to support client careComplete all necessary client and department documentation according to SDLR standardsMaintaintimelyand detailed records of all client interactionsin accordance withbest practicesUphold confidentiality of all client-protectedhealth information following HIPAA guidelinesEngage with external community-serving organizations andestablishnew partnershipsExercise discretion and independent judgment in decision-making, service prioritization, and problem resolutionAll members of the SDLR workforce are expected to support the agencys community outreach, civic engagement, and recruitment effortsSupport the agencys fundraisingobjectives, which may include tasks such as active fundraising, grant development, solicitation of donations, agency ambassadorship, and informational outreach, and public speakingCommitment to and experience with equity, cultural relevance, diversity, social justice, and disparity reduction practices with persons of color, agencies of color, and underserved communitiesAbility toestablishand maintain effective working relationships with clients, co-workers, agency partners, and the publicOther duties as assignedRequired Education,experience,and Credentialing:Valid Drivers License and reliable transportationHigh School Diploma or equivalentPreferred Education,experience,and Credentialing:Bachelors degree in psychology, human services, social work, orotherrelated fieldRelevant years of experience will be consideredBilingual preferred (Spanish)Key Competencies:VALUES & CULTURERespects the agencys values and is accountable to living the mission ofServiciosdeLa RazaDECISION MAKING-Identifiesand understandsissues, problems, and opportunities; comparesdata fromdifferent sourcesto draw conclusions; useseffective approaches for choosing a course of action or developingappropriate solutions; takesaction that is consistent with available facts, constraints, and probable consequencesBUILDING TRUST- Interactswith others in a way that gives them confidence in ones intentions and those of the organizationBUILDING PARTNERSHIPS Identifiesopportunities andtakesaction to buildstrategic relationships between ones area and other areas, teams, departments, units, or organizations to help achieve business goalsINNOVATION- Createsnovel solutions with measurable value for existing and potential clients; experimentswith new ways to solve problems and seize opportunities that result in unique and differentiated solutionsDRIVING FOR RESULTS- Setshigh goalsfor personal and group accomplishment; usesmeasurement methods tomonitorprogress toward goals; tenaciously worksto meet or exceed goals while deriving satisfaction from that achievement and continuous improvementSTRESS TOLERANCE-Maintainsstable performance under pressure; handling stress in a manner that is acceptable to others and to the organizationWorkingEnvironmentand Physical RequirementsWhile performing the duties of this job, the employeeis regularly required to: stand, sit, talk, hear, and use hands and fingers tooperate acomputer,telephone, and a variety of office equipmentOccasionallymay need to reach,stoop,or kneelSpecific vision abilities required by this job include close vision requirements due to computer workADA accessible; Active Safety CommitteeAbility to perform basic office dutiesBenefits:An eager, thriving organization committed toserving withexcellenceSDLR supports Fair Chance hiring and employment practicesGenerousbenefitpackageincluding Health,FSA,Dental, Vision, Short-term Disability,Long-term Disability, Life Insurance, Employee Assistance Program,and Paid Time Off,401K, etc.Inclusion and Diversity:ServiciosdeLa Raza is an Equal Employment Opportunity Employer. We are a non-profit organization where diverse backgrounds,experiencesand viewpoints are valued.ServiciosdeLa Raza does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state, or federal laws.

Salary : $60,000 - $65,000