What are the responsibilities and job description for the Office Manager position at ServiceMaster?
Big goals. Big achievements. Big impact.
ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!
Office Manager :
Work Schedule: This is a Part Time position based out of our Atlanta Corporate Office in Sandy Springs, Georgia. The schedule for this role will be 5 hours daily Monday thru Thursday, onsite in our Sandy Springs office.
What you will do:
- Act as the first point of contact for the corporate office, greeting visitors and directing inquiries appropriately
- Collaborate with other teams and departments to promote a positive company culture through employee engagement events and activities, such as monthly luncheons, huddles, team building, social gatherings, and volunteer opportunities
- Support the coordination of leadership, franchise meetings, etc.
- Manage community relations with companies and partners near our corporate offices
- Arrange philanthropic activities and events with local and national charitable organizations
- Partner with IT and Human Resources to create guest badges, replacement badges, and badge machine supply ordering and maintenance
- Work with IT to maintain office security and security systems
- Support the CEO, CHRO, and others with special projects and ad hoc needs
- Manage all breakrooms by keeping track of inventory, reordering breakroom supplies, organizing stock, and maintaining cleanliness
- Troubleshoot kitchen appliance issues and contact vendors for service as needed
- Maintain office cleanliness and organization, which includes coordinating maintenance services as needed and managing the office cleaning crew
- Receive and sort incoming mail, including time sensitive documents
- Receive deliveries (sign for and distribute) and manage outgoing packages
- Manage the mailroom, keeping the space tidy and organized
- Manage office supplies inventory and place orders as necessary
- Handle all building requests and vendors, for example, heating & air
- Act as the liaison between building management and security teams and ServiceMaster Brands
- Own the evacuation plan and role assignments, and manage associated drills
- Assist with office layout planning, office moves, and new hire desk assignment and office set-up
What you will bring:
- Energetic professional who doesn't mind wearing multiple hats inclusive of Receptionist and Administrative Assistant
- Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision
- Well organized, flexible and enjoys the administrative challenges of supporting an office
- Proven experience in office management or administration in a corporate environment
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills with a customer service-oriented mindset
- Flexibility to adapt to changing priorities and possess the ability to work independently as well as part of a team
- Strong time management skills with attention to detail and proven problem-solving skills
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- A minimum of five years of experience in office management OR a bachelor’s degree in business administration or related field and two years of office management or related experience
About ServiceMaster Brands
ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600 locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, ServiceMaster BioClean®, Indoor Science.
While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.
Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
Salary : $62