What are the responsibilities and job description for the Branch Manager position at ServiceMaster Restoration Services?
Branch Manager
Location: 54 Echo Place #3, Williston, VT, 05495
Job Description:
The Branch Manager is responsible for overseeing all operations at the branch location. This includes managing staff, ensuring customer satisfaction, and meeting financial goals. The Branch Manager also serves as a job project manager with appropriate duties and responsibilities.
Key Responsibilities:
- Manage branch staff, including hiring, training, and performance evaluations
- Develop and implement strategies to increase sales and profitability
- Ensure excellent customer service and resolve any customer complaints or issues
- Monitor branch financial performance and create reports for upper management
- Collaborate with other branch managers and corporate office to implement company policies and procedures
- Serve as a project manager for various job assignments as needed
Skills and Qualifications:
- Previous experience in a management role
- Strong leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of financial principles and budgeting
- Project management experience is a plus