What are the responsibilities and job description for the Restoration Technician position at ServiceMaster Restoration Services (SRS) - West Coast?
Job Title: Technician Location: Waite Park, MN Pay Grade: Hourly, non-exempt About Us
Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.
Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.
With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.
Position Summary
The Water Technician plays a crucial role in managing and executing restoration projects, including those involving water and microbial damage. As the Water Technician, you will oversee the hands-on restoration efforts, coordinate with other team members, and ensure that work is completed efficiently, safely, and to the highest standards. Your role includes training and mentoring new team members, implementing restoration procedures, and serving as the primary point of contact for customers and subcontractors during the restoration process.
Responsibilities
Required
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position. Why ServiceMaster Restoration Services?
We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:
Why wait? Apply today to take advantage of these valuable benefits that enhance your career and personal life!
We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americas with Disabilities Act of 1990.
Disclaimer
The above information is only an illustration of the general nature and level of work performed by the associate within this classification. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between ServiceMaster Restoration Services and the associate and is subject to change by ServiceMaster Restoration Services as the needs of ServiceMaster Restoration Services and requirements of the job change.
We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
ServiceMaster is proud to be an Equal Opportunity Employer.
Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.
Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.
With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.
Position Summary
The Water Technician plays a crucial role in managing and executing restoration projects, including those involving water and microbial damage. As the Water Technician, you will oversee the hands-on restoration efforts, coordinate with other team members, and ensure that work is completed efficiently, safely, and to the highest standards. Your role includes training and mentoring new team members, implementing restoration procedures, and serving as the primary point of contact for customers and subcontractors during the restoration process.
Responsibilities
- Lead and perform restoration tasks such as water extraction, drying, demolition, removal, and decontamination according to industry best practices and project specifications.
- Conduct thorough inspections and evaluations of damaged properties, document findings, and develop restoration plans and scopes of work.
- Communicate directly with clients, adjustors, carriers, subcontractors, and insurance agents to explain the restoration process, address concerns, and provide regular updates on project progress.
- Schedule and coordinate subcontractors, as necessary.
- Operate and maintain restoration equipment and tools, ensuring they are in good working condition and used safely.
- Monitor work quality, perform final inspections, and ensure that all tasks are completed to meet or exceed industry standards and client expectations.
- Maintain detailed records of work performed, including daily logs, photos, and progress reports.
- Ensure all documentation is completed accurately and uploaded into the correct application(s).
- Adhere to and enforce all safety procedures and regulations, ensuring a safe work environment and minimizing risks to team members and clients.
- Provide support for on-the-job training and guidance to less experienced technicians, sharing knowledge and best practices to improve overall team performance.
- Remain onsite for the entirety of the scheduled shift, which may exceed 8 hours, to ensure project continuity and team efficiency.
- Participate in the on-call rotation.
- Other duties as assigned or apparent
Required
- Leadership qualities
- Communication skills
- Organizational skills
- Strong Problem-solving/Decision-making capabilities
- Analytical thinking
- Fluent in industry standards and protocols
- OSHA 10/30/40 Certification
- IICRC certification in WRT and/or ASD
- Lead Renovation certification
- Previous experience with Restoration Software (DocuSketch, Mica, etc.)
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position. Why ServiceMaster Restoration Services?
We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:
- 401(k) Plan: Save for your future with our competitive retirement plan, featuring company matching contributions.
- Health Insurance: Access quality medical coverage to keep you and your family healthy.
- Health Savings Account (HSA): Enjoy tax-advantaged savings for medical expenses, paired with our high-deductible health plan.
- Dental Insurance: Enjoy preventive and restorative dental care with our dental plan.
- Vision Insurance: Benefit from coverage for routine eye exams and eyewear to maintain your vision health.
- Short-Term and Long-Term Disability Insurance: Protect your income with coverage options for unforeseen circumstances.
- Hospital Insurance: Receive benefits for hospital stays and associated costs, providing peace of mind during medical events.
- Life Insurance: Benefit from a company-sponsored life insurance plan, with additional coverage options available to secure your family’s future.
Why wait? Apply today to take advantage of these valuable benefits that enhance your career and personal life!
We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americas with Disabilities Act of 1990.
Disclaimer
The above information is only an illustration of the general nature and level of work performed by the associate within this classification. The omission of specific statements of duties does not exclude them for the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between ServiceMaster Restoration Services and the associate and is subject to change by ServiceMaster Restoration Services as the needs of ServiceMaster Restoration Services and requirements of the job change.
We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
ServiceMaster is proud to be an Equal Opportunity Employer.
