What are the responsibilities and job description for the NationalLink Title Operations Specialist position at ServiceLink?
Overview
JOB SUMMARY
Title Ops/underwriting Rep performs duties including but not limited to assigning title orders, following up on over-due orders, receiving and reviewing completed abstracts from title vendors, and escalating any potential problem abstracts/orders to the appropriate teams/departments. Also responsible for reviewing commitments for accuracy.
**This is a HYBRID position, so applicants should be within reasonable commuting distance to Pittsburgh (Moon Township, PA) office.**
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assign orders
- Complete daily follow-up including late orders
- Status-in searches, client notifications updates via fax or email
- Status title commitments and QA per state requirements
- Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner
- Follow up on rejected orders and send to vendors to obtain resolutions
- Meet production goals and quality requirements as set by management
- Run reports as assigned by management
- Any other duties assigned
Qualifications
MINIMUM QUALIFICATIONS
- High School diploma or equivalent and six (6) months minimum Title (real estate), experience.
- Demonstrated communication skills, written and verbal
- Proven customer service skills
- Strong attention to detail
- Strong organizational skills, ability to multi-task
- Ability to effectively organize, plan, and prioritize work
- Familiarity with personal computer operation, including use of Microsoft Outlook, Word and Excel
Salary : $16 - $20