What are the responsibilities and job description for the CBO Business Operation Analyst - Payment Applications position at service?
With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies. Focus on payment accuracy, reconciliation, and process optimization. This role will also serve as a subject matter partner to payment applications leadership and other CBO leadership. Participates in and coordinates system or process improvements.
EDUCATION:
- Bachelor’s degree in Business Administration, Healthcare, Finance, IT, or a related field
OR - Minimum of 7 years of experience in:
- Hospital billing
- Professional billing
- Contracting
- Payment variances
- Healthcare revenue cycle operations
- At least 2 years of healthcare experience required
- Preferably within a large, complex, integrated healthcare organization
Required Skills & Knowledge
- Strong knowledge of:
- Medicare and Medicaid guidelines
- Third-party billing rules and regulations
- Experience with:
- Data gathering and analysis
- Organizing information from multiple sources
- Presenting findings and recommendations to leadership
- Advanced Microsoft Office skills
- Especially Microsoft Excel
Preferred Qualifications
- EPIC experience preferred
Core Competencies
- Excellent verbal and written communication skills
- Strong analytical and critical thinking abilities
- Ability to manage multiple complex assignments simultaneously
- Strong prioritization and deadline management skills
- Sound decision-making abilities
- Strong collaboration, diplomacy, and interpersonal skills
- Drive timely resolution of issues across Payment Application workflows.
- Design and optimize Payment Application workflows to improve payment posting accuracy, streamline processes, and reduce rework.
- Oversee ACH and 835 enrollments, ensuring accuracy, timely processing, and resolution of enrollment-related issues.