Demo

CBO Business Operation Analyst - Payment Applications

Payment Applications - Henry Ford Health - Careers Careers
Troy, MI Full Time
POSTED ON 7/23/2026
AVAILABLE BEFORE 9/23/2026

With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies. Focus on payment accuracy, reconciliation, and process optimization. This role will also serve as a subject matter partner to payment applications leadership and other CBO leadership. Participates in and coordinates system or process improvements.

EDUCATION:

  • Bachelor’s degree in Business Administration, Healthcare, Finance, IT, or a related field
    OR
  • Minimum of 7 years of experience in:
    • Hospital billing
    • Professional billing
    • Contracting
    • Payment variances
    • Healthcare revenue cycle operations
  • At least 2 years of healthcare experience required
    • Preferably within a large, complex, integrated healthcare organization

Required Skills & Knowledge

  • Strong knowledge of:
    • Medicare and Medicaid guidelines
    • Third-party billing rules and regulations
  • Experience with:
    • Data gathering and analysis
    • Organizing information from multiple sources
    • Presenting findings and recommendations to leadership
  • Advanced Microsoft Office skills
    • Especially Microsoft Excel

Preferred Qualifications

  • EPIC experience preferred

Core Competencies

  • Excellent verbal and written communication skills
  • Strong analytical and critical thinking abilities
  • Ability to manage multiple complex assignments simultaneously
  • Strong prioritization and deadline management skills
  • Sound decision-making abilities
  • Strong collaboration, diplomacy, and interpersonal skills
  • Drive timely resolution of issues across Payment Application workflows.
  • Design and optimize Payment Application workflows to improve payment posting accuracy, streamline processes, and reduce rework.
  • Oversee ACH and 835 enrollments, ensuring accuracy, timely processing, and resolution of enrollment-related issues.
Additional Information

Salary.com Estimation for CBO Business Operation Analyst - Payment Applications in Troy, MI
$57,521 to $74,957
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