What are the responsibilities and job description for the CBO Business Operation Analyst - Full Time Days - Hybrid (Michigan Residents) position at Full Time Days - Hybrid (Michigan Residents) - Henry Ford Health - Careers Careers?
GENERAL SUMMARY:
With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies, maintain system profiles, and reduce errors/denials that cause inflow and preventable loss write-offs. This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.
EDUCATION AND EXPERIENCE:
- Bachelor's Degree in Business Administration, Healthcare, Finance, IT, or related field, or a minimum of 7 years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience required.
- 2 years of health care experience required, preferably at a large, complex, integrated healthcare organization.
- Outstanding analytical, communication and interpersonal skills are required.
- Knowledge of Medicare & Medicaid guidelines, and other third-party billing rules.
- EPIC experience preferred.
- Excellent oral and written communication skills.
- Excellent analytical and critical thinking skills.
- Ability to manage complex, simultaneous assignments with potentially conflicting priorities and deadlines.
- All-inclusive decision-making skills.
- Strong diplomacy and collaboration skills.
- Strong knowledge of Microsoft Office, particularly Excel.
- Has experience in gathering and organizing data from different sources and presenting findings to leadership in a way that is useful for decision support.
Additional Information