Branch Manager Trainee-Scottsville

Position Summary

This position is designed to provide hands-on experience and mentorship to prepare the associate for a leadership role in branch operations. During the 6-month training program, the BMIT will develop the skills and knowledge to manage all aspects of a branch including business and community development, member service, staff management, operational efficiency and accountability for branch goals and KPIs. While in this position, the Branch Manager in training will receive leadership coaching and training. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission, Culture and Core Values. Primary Responsibilities

• Completes BMIT training program tracking all progress to completion.
• Completes personal development trainings which will develop personal leadership style as well as how to lead effective teams.
• Responsible for day-to-day operations and staff management at the branch in the absence of a branch manager.
• Shadow Branch Managers and work at other branches to gain more experience and knowledge.
• Responsible for branch scheduling for all branches as well as the optimization of these schedules.
• Engage in continuous learning through workshops, courses, and mentorship provided by senior leadership.
• Develop skills in managing branch expenses, budgeting, and cost-control measures.
• Learn to participate in local marketing initiatives and community outreach for member growth.
• Ensures adherence to all internal policies and procedures. Maintains compliance with Federal laws and regulations set forth by all regulating agencies.
• Assist in the recruitment, onboarding, and training of new associates.
• Develop skills in coaching, performance management and staff development.
• Understand payroll, time off approvals, conflict resolution, and effective leadership techniques to maintain a positive work environment.
• Supports business growth by identifying sales opportunities, improving branch efficiency, and member service.
• Maintains an expert knowledge of financial products and services offered by the CU.
• Assists member in opening consumer and business accounts and establishing membership.
• Originates, processes, and closes loans according to established policies and procedures.
• Coaches team to identify member needs, meet or exceed referrals, and understand cross sell opportunities.
• Assists members with more complex member service issues and with any sensitive or difficult issues.
• Performs such duties as may be required from time to time for the overall management and operation of the Credit Union.

Additional Responsibilities

• Participates in Credit Union special projects and initiatives.
• Represents Service One at Credit Union events and in the community through volunteering, professional networking groups, partnering with charitable organizations and attending civic events.
• Provides management at other branches as needed.