Accounts Receivable Coordinator

About Us:
At ServiceMinds, we specialize in transforming customer service through innovative technology and expert support. With a reputation for excellence in the skilled trades industry, we pride ourselves on delivering high-quality solutions that drive success for our clients. Our team is dedicated to fostering an environment of collaboration, innovation, and growth, ensuring that we stay ahead in a competitive landscape. Committed to creating value and enhancing customer experiences, we are passionate about achieving results and supporting our employees’ professional development. Join us and be a part of a company that is redefining the future of customer service.

Job Summary:

We are seeking a detail-oriented Accounts Receivable Coordinator with 3-5 years of experience to manage and oversee our accounts receivable operations. The ideal candidate will be responsible for processing invoices, posting payments, reconciling accounts, and maintaining accurate financial records. This position requires strong organizational skills, excellent attention to detail, and the ability to communicate effectively with customers and internal departments. Join our growing finance team and play a key role in ensuring our company’s financial accuracy and success.

Key Responsibilities:

• Invoice Generation: Prepare and send customer invoices promptly and accurately according to company policies and contract terms.

• Payment Posting: Record and apply customer payments (checks, ACH, wire transfers, and credit cards) accurately and in a timely manner.

• Account Reconciliation: Reconcile customer accounts regularly to ensure all transactions are properly recorded and discrepancies are resolved.

• Collections Management: Monitor aging reports and follow up with customers regarding outstanding balances while maintaining positive relationships.

• Credit Management: Assist in reviewing and maintaining customer credit limits and payment terms.

• Customer Communication: Respond to customer inquiries regarding invoices, statements, and payment status in a professional and courteous manner.

• Reporting: Prepare and maintain AR aging reports and other financial summaries to support cash flow forecasting and financial planning.

• Record Maintenance: Maintain organized and accurate AR records, ensuring compliance with company and audit requirements.

• System Utilization: Use accounting software (such as Sage Intacct) to process, track, and report on accounts receivable transactions.

• Collaboration: Partner with accounting and operations teams to resolve billing discrepancies and improve AR processes.

Qualifications:

• 3-5 years of accounts receivable or accounting experience required.

• Proficiency with accounting systems; Sage Intacct experience is preferred.

• Strong understanding of invoicing, collections, and cash application processes.

• Excellent attention to detail and organizational skills.

• Strong communication and interpersonal skills for effective customer interactions.

• Ability to handle multiple priorities and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Excel and general accounting principles.

Education:

Degree in Accounting, Finance, or a related field is preferred; equivalent work experience will be considered.

Location:
Bradenton - Hybrid

Why Join Us:

• FREE Health Savings Account - Medical plan for employees, or choose between two additional low-cost medical plans.

• Dental & Vision Insurance

• Life Insurance Coverage

• Paid Time Off (PTO) and Paid Holidays

• 401(k) with Employer Match

• Employee Discounts with Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning

• Access to a comprehensive suite of brands under Service Minds, offering career advancement and extensive benefits across multiple skilled trades.