What are the responsibilities and job description for the Sales Manager, Industrial Distribution position at Service Metal?
Sales Manager, Industrial Distribution | Service Metal | Maryland Heights, MO
Salary: $115,000 to $130,000/year, plus annual bonus.
Full-Time | Onsite
Service Metal is hiring two Sales Managers to lead sales teams at our corporate headquarters in Maryland Heights. Reporting to our National Manager, you will manage, motivate, coach, and develop a team of Sales Representatives who own the quote-to-order process for a nationwide PVF master distributor of pipe fittings, valves, and flanges. This role is built for a proven sales leader who has managed salespeople to goals, strengthened pricing decisions, and built a consistent customer experience from quote through order.
What You'll Do
- Lead, train, coach, and motivate a team of Sales Representatives, both in person and remotely, to achieve sales goals, protect gross margin, and hit activity metrics
- Perform tactical work to support the strategic vision in a professional sales team environment
- Set clear expectations, give regular feedback, and complete performance evaluations
- Manage the quote-to-order phase of the sales process
- Ensure customer quote requests, open-order support, and problem escalations are handled accurately and on time
- Coach Sales Representatives on pricing decisions that balance winning orders with protecting gross margin
- Coordinate material scheduling on open orders, including backordered material
- Partner with the Controller on new-customer vetting, onboarding, ERP setup, and reporting
- Prepare and present sales activity, performance, and operational metrics to leadership
- Work cross-functionally with other departments to deliver a world-class customer experience
What You Bring
- High school diploma or equivalent required; bachelor's degree preferred
- Experience directly managing a sales team, with salespeople reporting to you
- Proven record of training, coaching, and motivating salespeople to meet or exceed sales goals
- B2B or industrial distribution experience preferred
- Excellent analytical and communication skills and the ability to make sound decisions using data
- Highly organized, accurate, and able to manage multiple priorities
- Ability to remain calm in high-stress situations and resolve customer or employee concerns professionally
- Strong professional integrity and the ability to maintain strict confidentiality
- Comfort with Microsoft Office and ERP or proprietary business software
- Ability to work in an office, occasionally enter warehouse environments, and occasional travel to other Service Metal locations
Where You'll Work
You'll be part of the sales team at our corporate headquarters, a modern workspace built for focus and collaboration:
- Sit-to-stand desks and sound-masked workspace
- Huddle rooms, collab spaces, and high-tech conference and training rooms
- Regular company training events and team lunches
- Nationwide team connected daily across our locations coast to coast
- Located in a business park with walking trails, green space, and nearby lunch spots
Room to Grow
This role offers the opportunity to develop a strong team, grow as a sales leader, and partner closely with teams across the company.
Benefits
- 100% company-paid Medical, Dental, Life, and Disability Insurance for employees after 90 days
- Company-funded HRA that covers 100% of your in-network medical deductible
- 401(k) with 3.5% company match
- Annual profit-sharing after one year
- Paid Time Off starting Day One
- Paid holidays, floating holiday, and paid parental leave
- Performance-based bonus opportunities
- Free financial advisor access
About Service Metal
Founded in 1954, Service Metal is a privately held Master Distributor of industrial pipe fittings, valves, and flanges, voted a Top Workplace in 2024, 2025, and 2026. We're a nationwide team that stays connected across our locations, all working toward one goal: making the customer experience easier and faster, guided by our core values of integrity, commitment, and urgency.
Apply today to lead a sales team and help Service Metal deliver a world-class customer experience.
Learn more at www.servicemetal.net
Salary : $115,000 - $130,000