What are the responsibilities and job description for the Lead Warehouse Material Handler - Charlotte position at Service Metal?
Service Metal is looking for experienced Lead Material Handlers for our distribution warehouse. In this role, you will be expected to work with a high performing team to receive, ship, and inventory metal pipe fittings, valves, and flanges using RF scanners, powered industrial trucks, and related equipment.
We are currently seeking a new Lead on 1st Shift AND 2nd Shift.
This position emphasizes leadership, coaching, and consistent operational execution-not just experience or tenure. While it is a hands-on warehouse role, it is intended for individuals who operate at a higher level by guiding others in real time, reinforcing expectations, and improving daily performance.
What We're Looking For:
- 2 years of relevant warehouse experience in a Lead/Senior role
- Demonstrated ability to lead, train, or coach others in an operational environment
- Forklift certified, with train the trainer experience a plus.
- Ability to lift 50–75 lbs. regularly and work at a steady pace
- Strong understanding of warehouse safety, accuracy, and inventory control
- Ability to balance hands-on work with coaching and problem-solving responsibilities
- Comfort holding peers accountable in a professional, respectful manner
- Familiarity with warehouse systems, scanners, and basic Microsoft tools (Teams, Outlook, Excel)
- Reliable attendance and a consistent, team-oriented work ethic
Why Service Metal:
Competitive Pay: $24/hr, Paid Weekly, Plus Quarterly Productivity Bonuses
100% Company-Paid Health, Dental, Life & Disability Insurance (effective after 90 days-no employee premium)
HRA Reimbursement of Medical Deductibles (we cover what you pay out of pocket)
401(k) with 3.5% Company Match Profit-Sharing (after one year)
Weekly PTO Accrual Paid Holidays Parental Leave Safe, Professional Workplace with a team that takes the work seriously
Recognized Top Workplace - company-wide recognition for culture and employee respect
2nd Shift Extras-> Pay: Additional $1.50/hour shift differential. Schedule: 10-Hour Shifts: Monday - Thursday, 2:30pm - 1:00am
Your Role and Responsibilities:
- Set the standard on the warehouse floor through example, coaching, and accountability
- Train and coach Warehouse Material Handlers on standard processes, product flow, and work instruction guidelines
- Support onboarding and hands-on training for new hires
- Provide real-time feedback and guidance; escalate performance concerns when appropriate
- Support inventory accuracy through cycle counts, discrepancy resolution, and process discipline
- Ensure warehouse equipment, work areas, and material handling practices are safe, organized, and well-maintained
Our Charlotte warehouse is a strong and growing Service Metal operation, serving customers across the Southeast from the heart of the Queen City. You'll work in a professional, safety-focused environment where teamwork, consistency, and doing the job right matters every day. This is a great opportunity to join a steady, hands-on team backed by the stability of a 70 year-old, family-owned company.
Apply now and join Service Metal - where trust is built from the inside out.
Salary : $24 - $27