Operations Supervisor - Multiple Sites | Full-Time | Memphis, TN | Job # 1500

We are looking for a dependable Operations Supervisor to oversee daily janitorial and facility service operations across multiple assigned customer locations. This position provides direct supervision and support to frontline cleaning and service employees and is responsible for coordinating staffing and service execution across assigned locations, maintaining established quality standards, and addressing routine operational needs throughout the workday.

Key Responsibilities:

• Oversee daily service operations across multiple assigned customer locations
• Direct and support frontline employees in completing assigned work
• Coordinate daily staffing, work assignments, and shift coverage across assigned locations
• Monitor service quality and ensure established cleaning and facility service standards are met
• Provide on-the-job training, coaching, and performance feedback to employees
• Address routine employee and operational issues during assigned shifts
• Ensure employees follow company safety procedures, policies, and customer requirements
• Monitor staffing and service needs across assigned locations and coordinate additional support as needed
• Communicate operational updates, service issues, and employee concerns to management
• Maintain professional working relationships with customer representatives at assigned locations
• Travel between assigned customer locations as necessary to oversee operations and support employees
• Perform additional duties as assigned

Qualifications:

• 1–3 years of previous supervisory or team leadership experience preferred
• Previous experience in janitorial, facilities maintenance, or another service-based environment preferred
• Ability to lead, direct, and support frontline employees
• Strong organizational and time-management skills
• Effective communication and problem-solving skills
• Ability to coordinate operations and manage multiple priorities across multiple locations
• Dependable with strong attention to detail
• Ability to work independently and make routine operational decisions within assigned responsibilities
• Valid driver's license and ability to meet Company driving eligibility requirements when operation of a Company vehicle is required

Physical Requirements:

• Ability to stand and walk throughout the work shift
• Ability to bend, reach, push, pull, and perform physical tasks associated with facility service operations as needed
• Ability to work in a variety of commercial and facility environments
• Ability to travel regularly between assigned customer locations during the workday